Application Reliability Engineer

Summary

Join Natera, a global leader in cell-free DNA testing, and contribute to revolutionizing healthcare. As a key member of our team, you will ensure the reliability of our customer-facing applications. Your responsibilities will include identifying opportunities to enhance application stability through automation and code improvements, optimizing application observability, performing code fixes, conducting root cause analysis, and building automation tools. This role requires a BS or MS in Computer Science, 3-5 years of software development experience, and expertise in AWS services, SQL, and Linux. Natera offers a competitive compensation package, comprehensive benefits including medical, dental, vision, life and disability insurance, fertility care benefits, paid leave, 401k, and more. We are committed to fostering a diverse and inclusive workplace.

Requirements

• BS or MS degree in Computer Science
• 3+ to 5 years of experience in software development
• Experience with AWS services
• Ability to decompose complex systems and find failure scenarios
• Ability to write complex SQL statements
• Strong empathy for the end user and a passion for user experience
• Strong verbal and written communication skills
• Strong analytical and problem-solving skills
• Ability to multitask and attention to detail is crucial
• Hands-on with Development to Production processes including testing, version control tools like git and experience with continuous integration, deployments, etc
• Good hands-on experience in Linux, Containers, Scripting and SQL
• Demonstrate initiative with a proactive approach to addressing issues and finding creative solutions
• Must demonstrate strong work ethic, work well under pressure and stressful circumstances
• Willingness to work on-call

Responsibilities

• Identify patterns and opportunities to make applications more stable through automations, code changes etc
• Enhance application observability by optimizing metrics, logs and traces
• Perform code fixes for problem resolution and production deployments with minimum supervision
• Do root cause analysis of critical production issues and plan and execute corresponding resolution steps
• Conducting critical issue postmortem (follow up) meetings to engage relevant stakeholders like application team, production support and infrastructure teams
• Build tools to go from repeatable to automated quickly

Benefits

• Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
• Free testing in addition to fertility care benefits
• Pregnancy and baby bonding leave
• 401k benefits
• Commuter benefits
• Generous employee referral program