Applied Scientist

Summary

Join Dialpad's NLP team as an Applied Scientist and contribute to the development and improvement of DialpadGPT, our in-house LLM for business communication. You will be involved in all stages of model development, from conceptualization to deployment, focusing on enhancing language understanding. Collaborate with cross-functional teams, including engineering, design, and product teams. This role offers the opportunity to work remotely from anywhere in Canada or the US or in our Vancouver, BC or Kitchener, ON offices. Contribute to the broader scientific community by publishing papers and reviewing submissions. If you are passionate about language, AI, and making a difference in business communications, this is the perfect opportunity for you.

Requirements

• Master’s or PhD degree in Linguistics, Computational Linguistics, Computer Science, Machine Learning, or related fields
• Demonstrated experience with machine learning, Python, Pytorch and other relevant tools and technologies
• A broad understanding of current LLM model architectures and techniques for tuning and optimizing LLMs
• Strong problem solving and analytical abilities, with the capacity to handle complex technical and analytical problems
• Excellent communication and collaboration skills to effectively work in a multi-disciplinary team. Familiarity with version control tools like Git for collaborative projects

Responsibilities

• Develop, implement, and refine state-of-the-art Natural Language Processing and Machine Learning algorithms for Dialpad's products
• Conduct rigorous evaluation and monitoring of model performances and troubleshoot issues with a keen understanding of resultant business impacts
• Collaborate with cross-functional teams, including engineering, product, and design, to effectively deploy and scale models and algorithms in production
• Contribute to the development of DialpadGPT ensuring high accuracy, cost-effectiveness, and optimal performance in serving at scale
• Submit papers to top-tier academic conferences and journals and contribute to the broader scientific community by reviewing submissions

Benefits

• Flexible time off and great options for medical, dental, and vision plans for all employees
• Monthly stipend to help cover your cell phone bill, home internet bill
• Reimbursement for gym membership costs
• Reimbursement for expenses related to professional development, up to an annual limit per calendar year
• Competitive salaries