Architectural Strategic Accounts Coordinator

Summary

Join Hunter Douglas, a leading manufacturer of window coverings, as a Strategic Partnership Coordinator! This role supports the growth of strategic account partnerships in commercial and hospitality sectors. You will collaborate closely with the Director of Strategic Partnerships, identifying new opportunities, qualifying leads, and supporting existing programs. Responsibilities include sales data analysis, forecasting, client onboarding, and communication. The ideal candidate possesses 5-7 years of relevant experience, strong analytical and interpersonal skills, and a proven ability to solve problems. Hunter Douglas offers a competitive salary, bonus potential, comprehensive benefits, and a culture that fosters professional growth.

Requirements

• 5-7 years of combined related experience in direct dealer support, sales forecasting, some college, and/or Bachelor’s degree with 5 years of inside sales experience
• 5 years minimum of sales service experience
• Strong execution and analytical abilities
• Strong Voice of the Customer skills
• Strong organizational abilities
• Strong interpersonal skills
• Self-starter with proven abilities in organizational, conceptual, and logical problem solving

Responsibilities

• Work directly with the Director of Strategic Accounts to identify new opportunities in the current Strategic Accounts and Hospitality Sales Channels
• Provide sales data and forecasting analysis work for each account
• Support sales growth initiatives through working with Strategic Accounts and Hospitality Purchasing Agents
• Identify, build, and manage pipeline of clients and project opportunities through research, industry databases, and cold calling
• Coordinate the onboarding and training of new & existing Strategic Partnership accounts
• Cross train and partner with the hospitality team as needed
• Support the pre-order process and specification forecasting through management of components needed, units to purchase, and timelines for upcoming projects
• Review current sales order timelines, BKO statuses, quality and follow up on installation schedules
• Stay current with industry standards and working knowledge of Hunter Douglas products and services in order to support production and inventory level analysis
• Provide information and direction to the demand planning teams at the plant level
• Provide Subject Matter Expertise to product and channel marketing teams for new product launches and offerings within the Strategic Accounts Market
• Assist in developing and reporting performance metrics related to product sales
• Gather sales data for each product offering, providing analysis of future trends or concerns to current lead-time plans
• Provide support by maintaining communication via multiple communication channels including email, telephone, and in person meetings
• Identify and analyze processing issues related to product offerings, backorder notification, production delays, and alternative product resolutions in partnership with the plants
• Prepare and provide sales data to the Director of Strategic Accounts
• All other duties as assigned

Benefits

• Annual base salary range: $73,000- $81,000
• Bonus target range: 5-10%
• Generous benefits package including medical, dental, vision, life, disability
• A company culture that prioritizes internal development and professional growth
• Time off with pay
• 401(k) plan with a degree of employer matching
• Paid parental leave
• Wellness programs and product discounts