Associate, Client Services- Korean Speaker

Summary

Join Third Bridge, a leading investment research firm, as an Associate and contribute to connecting experts with clients. Your responsibilities will include tracking down experts, building relationships, setting up consultations, and negotiating meeting terms. This fast-paced role demands high-quality service and multitasking. The company provides extensive training and development opportunities for career growth. Compensation includes a competitive salary, uncapped bonuses, and various benefits. Opportunities for team management and career advancement within sales, product, or other areas exist after two years of strong performance.

Requirements

• Native in Korean and fluent in English
• Brilliant communication skills, especially using the phone
• Strong academic credentials or a proven background in a customer-focused role
• Ability to build expertise in client engagement, influencing, negotiation, project management, and stakeholder management
• Ability to thrive in a hands-on, high-performance role
• Attention to detail and ability to work under pressure
• Ability to exceed clients' expectations

Responsibilities

• Track down experts and build relationships with them
• Persuade experts to speak to clients
• Determine if experts are the right fit for clients' needs
• Set up consultations between clients and experts
• Negotiate the terms of each meeting
• Develop and strengthen relationships with experts
• Deliver high standards of service while managing multiple projects

Preferred Qualifications

• Experience in a high-performance, results-oriented environment
• Existing knowledge in client engagement, influencing, negotiation, project management, and stakeholder management

Benefits

• Salary: Average annual salary of HKD 300,000-HKD 500,000 (including +20% uncapped bonus, which increases upon performance)
• Vacation: 15 days (which increases to 20 days after 2 years of service)
• Learning: personal development allowance of HKD 9,800 per year, which can be used for any learning programs you feel would be beneficial for you
• Health and wellbeing: private medical insurance, Modern Health to focus on mental health. Supplementary housing allowance
• Flexibility: 2 annual volunteer days, 2 personal days, Work from Anywhere program, and flex days, offered at the company’s discretion and subject to annual review
• Social: weekly optional social gatherings, daily breakfast and snacks, social events