Associate Clinical Representative

Summary

The Clinical Associate Representative role at PROCEPT BioRobotics involves providing technical and clinical support for the AQUABEAM Robotic System, training surgeons and staff, troubleshooting product issues, and working closely with various PROCEPT teams. The ideal candidate should have a Bachelor’s degree, 1-2 years of sales experience, strong communication skills, attention to detail, ability to handle multiple assignments, creative problem-solving skills, and excellent interpersonal and presentation skills.

Requirements

• Bachelor’s degree from accredited reputable institution
• Ability to travel upwards to 75% (primarily domestic)
• Solid knowledge in science and medical devices industry
• Computer proficiency in Microsoft Office
• Outstanding communication skills (clear and concise in all forms of communications)
• Ability to function effectively across many departments
• Maintain strong attention to detail
• Ability to handle multiple assignments and effectively adapt or change priorities as needed
• Creative problem-solving skills and the willingness to take calculated risks and act decisively (but should communicate potential consequences to enable informed business decisions)
• Ability and willingness to 'roll up the sleeves' and become actively engaged in tactical execution
• Ability to extract and position key data elements from clinical studies that support safety and effectiveness in a concise, compelling manner
• Excellent interpersonal and presentation skills with the ability to persuade in a credible fashion

Responsibilities

• Provides medical professionals with product training, support, information, and training on the use of Company products and with staff education, in-services, and technical troubleshooting
• Works closely with the Clinical Specialist, Professional Education and Sales & Marketing team to design, develop and facilitate training for sites and internal and external customers
• Ensures Professional Education programs run efficiently, are effective and compliant to our regulatory standards
• Provides instruction to surgeons and participants in formal classroom and field settings
• Troubleshoots product issues in the field and responds to staff and customer product issues
• Supports the team to ensure presentations are consistent with PROCEPT BioRobotics’ goals and objectives and in compliance with PROCEPT BioRobotics’ indications for use
• Provides customer feedback to Marketing on product design and customer utilization needs

Preferred Qualifications

1 – 2 years of sales experience preferred