Associate, Consulting Clients

Summary

Join Third Bridge as an Associate, Consulting Clients, and deliver outstanding service to clients by understanding their needs and connecting them with industry experts. You will identify, engage, and manage experts, ensuring clients gain access to the right expertise. After completing training, you will focus on delivering outstanding client service, establishing client needs, problem-solving, building client and expert relationships, and managing commercial projects. You will also recruit new experts and proactively reach out to potential experts. This role requires strong communication, problem-solving, and relationship-building skills. Third Bridge offers competitive compensation, benefits, and opportunities for professional development.

Requirements

• Drive : You’ll learn how to stay motivated and resilient, taking ownership of your work and seeking responsibility. You’ll sharpen your ability to understand project requirements, within a range of industries and topics, and find solutions to ensure success
• Coachability : As you learn and grow, you’ll ask the right questions, quickly absorb feedback, and apply it to improve your performance and make informed decisions
• Credibility : You’ll strengthen your verbal and written communication skills, learning to adjust your style for different audiences and influence positive outcomes
• Problem Solving : You’ll develop a proactive mindset, learning to anticipate challenges and think strategically to overcome obstacles and deliver results
• This role is ideal for individuals who are proactive, comfortable with phone outreach, and eager to develop skills in relationship-building, project management, and professional communication

Responsibilities

• Deliver outstanding client service
• Establish and understand client needs and project requirements through effective communication and collaboration
• Problem solve client needs to anticipate likely requests, thinking creatively to recommend and schedule the right experts for each part of the project
• Establish strong client relations to be their trusted partner
• Build and maintain strong relationships with experts
• Identify and engage relevant experts from our network who are best suited to providing the insight the clients require on each project
• Find and recruit new experts into our network across various sectors to provide relevant insights for clients
• Proactively reach out to potential experts via phone and email, often through cold calls, to propose and engage them for specific projects
• Manage and deliver commercial projects
• Ensure a seamless, high-quality experience for clients and experts
• Schedule and monitor call feedback to ensure speedy and effective exchange of knowledge between experts and clients
• Prioritise and manage multiple client projects simultaneously, ensuring timely delivery of expert insights that meet client expectations
• Audit projects to identify areas of improvement for future projects

Benefits

• Salary: Competitive base salary of $60,000 with access to our uncapped bonus scheme after just 1 month . Plus an increase of $5,000 on your base salary upon performance milestone achievement (average timeframe is within the 1st year)
• In Year 1, an average performer can expect to earn at least $70,000 OTE but our top performers make more!
• Vacation : 15 vacation days and 2 personal days, increasing to 20 vacation days after 2 years of service
• Holidays : 11 full company holidays and 4 half-day holidays
• Volunteer Time: 2 CSR volunteer days annually
• Comprehensive healthcare coverage through Cigna, including a 100% employer-paid medical plan option
• Access to Wellhub and an Employee Assistance Program (EAP)
• Life insurance and long-term disability coverage
• Pre-tax savings accounts: commuter, dependent care FSA, HSA, and medical FSA
• 401(k) plan with Roth and traditional options including a company match of up to 5% of your base salary
• Access to Prosperwise, a financial advice tool
• Competitive parental leave policy
• Pet insurance
• Personal development allowance to support your growth
• Phone allowance
• Flexible work options, including a Work from Anywhere program and Summer Fridays
• Access to stocked kitchens and regular social gatherings
• Commitment to ESG initiatives such as CSR, D&I, environment and various employee resource groups (ERGs)