Appen is hiring a
Associate Data Collection Specialist

Summary

The Associate Data Collection Specialist is responsible for executing data collection projects using Appen's systems, customizing instructions based on project needs, communicating with participants, monitoring quality, and meeting project requirements. They work collaboratively with other specialists to achieve project objectives.

Requirements

• 1-2 years of project management experience in a metric-driven setting
• Experience with stakeholder management in a commercial project-based environment
• Demonstrated time management and organizational skills with attention to details
• Commitment to quality (being able to follow processes and contribute to their improvements)
• Agility and a service-oriented approach
• BS or BA degree from an accredited university or equivalent work experience
• Proficient and experienced in using Excel daily
• Knowledge of Microsoft Office tools - Word, PowerPoint, Microsoft Forms, and Outlook
• Ability to pick up new tools and systems quickly and with accuracy
• Proficiency in English, with excellent oral and written communication skills

Responsibilities

• Execute data collection projects using Appen’s systems
• Customize participant instructions based on project-specific needs
• Assign tasks to participants and communicate with them
• Monitor throughput, perform quality assurance, and manage schedules
• Collaborate with Data Collection Specialists, Project Managers, and other specialists
• Create and continuously improve project guidelines
• Recruit participants using social media and country-specific websites
• Lead live or recorded training sessions for large groups of participants
• Set up payments for participants and respond to individual queries
• Create FAQ’s to reply to common participant questions
• Follow strict confidentiality protocol regulating the handling of project and participant details
• Maintain project trackers, monitor key project metrics, and provide project reports as required
• Analyze project performance and take appropriate actions