Associate Product Owner

Summary

Join PerfectServe, a fast-growing healthcare technology company, as an Associate Product Owner and contribute to the development and delivery of innovative scheduling and communication solutions. You will collaborate with cross-functional teams to define user stories, manage the product backlog, and ensure the quality of our healthcare scheduling platform. This role offers opportunities to develop product leadership skills while making a meaningful impact on patient care. The position involves working closely with product leaders, engineers, designers, and stakeholders to improve communication and scheduling workflows for clinicians and healthcare organizations. You will utilize Agile methodologies and contribute to internal documentation. This is a remote-first position with excellent benefits.

Requirements

• Bachelor’s degree in Business, Computer Science, Health Informatics, or a related field—or equivalent practical experience
• Familiarity with Agile/Scrum methodologies and the software development lifecycle (SDLC)
• Strong communication and collaboration skills
• Comfortable working with data, asking questions, and making evidence-based decisions
• A desire to learn product best practices and grow into a full Product Owner role
• Experience with Jira, Confluence, or similar agile tools (Trello, Asana, ClickUp, Monday)
• Exposure to SaaS or healthcare technology solutions

Responsibilities

• Partner with Product Owners to manage and groom the engineering backlog for one or more R&D teams
• Translate customer, stakeholder, and business needs into detailed user stories with clear acceptance criteria
• Collaborate with engineering, UX, QA, and cross-functional teams to ensure a shared understanding of requirements and priorities
• Participate in Agile ceremonies including program increment planning, sprint planning, backlog refinement, standups, and retrospectives
• Assist in reviewing and accepting delivered stories to ensure they meet quality and functional expectations
• Monitor and analyze usage data, customer feedback, and support trends to inform future backlog items
• Contribute to internal documentation such as product requirements, release notes, and training materials
• Support Product Owners in roadmap planning and release coordination

Preferred Qualifications

• Knowledge of clinical workflows or scheduling systems is a plus
• CSPO (Certified Scrum Product Owner) certification or equivalent is a bonus

Benefits

• Remote first work environment
• Health, Dental, Vision, Life and Disability Insurance options available day one
• 401K - with match and immediately vested
• 17 company holidays, 2 floating holidays plus competitive paid time off policy
• Internal Advancement Opportunities