Associate Service Technician

Summary

Join Lucid, a leading luxury electric and mobility company, as an Associate Service Technician. You will perform Pre-Delivery Inspections (PDI), detail services, test drives, and basic repairs on Lucid vehicles before customers take delivery. Demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment.

Requirements

• 18+ years of age or older
• High School Diploma/GED (Required)
• Able to learn the High/Low Voltage process
• Customer facing experience exhibiting excellent written and verbal communication skills
• Ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software
• Willingness to complete Lucid provided CPR training post hire
• Valid driver license with no suspensions within the past year

Responsibilities

• Perform Basic repairs on Lucid vehicles including but not limited to - remove and replace parts, body adjustments, tire and wheel exchanges, functionality testing, test driving, and work order administration on vehicles for delivery
• Effectively work with the appropriate software suite to properly and completely document all vehicle interactions
• Perform software updates as needed on cars in the process of inspection
• Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers
• Learn High/Low Voltage systems
• Demonstrate attention to detail and passion for creating positive client experiences
• Ability to work remotely and support mobile service team as needed, travel may be needed

Preferred Qualifications

• Experience in automobile repair environments
• Prior experience with Pre-Delivery Inspections (PDI)
• Previous experience with EV diagnosis and repair
• Basic electronic principles

Benefits

Medical, dental, vision, life insurance, disability insurance, vacation, and 401k