Associate Staff Engineer

Summary

Join our dynamic and global Digital Product Engineering company as an SAP FI expert! We are seeking a skilled FICO Support Consultant with over six years of experience in a consulting environment or within an SAP customer's IT department. You will actively participate in all phases of customer S/4HANA projects, providing comprehensive support in Application Managed Services (AMS) and leveraging ITSM expertise. Your responsibilities include leading workshops, ensuring on-time delivery, and delivering innovative solutions. A Bachelor's or Master's degree in a related field and strong customer orientation are required. This role demands exceptional communication and organizational skills, along with the ability to coach junior team members.

Requirements

• Over six years of experience in a consulting environment or within the IT department of an SAP customer, providing implementation and support services
• Expertise in financial and controlling business processes
• Strong proficiency in configuring SAP FI and/or SAP CO modules
• Experience with FI and/or CO module integration and familiarity with ITSM principles and tools
• Proven ability to work effectively in virtual teams and international environments
• Bachelor’s or master’s degree in economics, Informatics, Computer Science, or a related field
• Strong customer orientation, a service-driven mindset, and robust business acumen
• Exceptional communication, organizational, and interpersonal skills
• Proficiency in writing, decision-making, mentoring, and facilitating meetings
• Ability to coach and guide junior team members to ensure project excellence and high-quality consulting services
• Dedication to applying ITSM principles to maintain consistent service delivery and drive customer satisfaction

Responsibilities

• Actively participate in all project phases—preparation, conception, realization, and Go-Live—of customer S/4HANA projects
• Provide comprehensive support in Application Managed Services (AMS), ensuring alignment with Service Level Agreements (SLAs) for timely and high-quality service delivery
• Leverage IT Service Management (ITSM) expertise to streamline service delivery
• Plan, lead, and manage workshops or meetings with internal and external clients effectively
• Consistently ensure on-time delivery of high-quality outcomes
• Deliver innovative solutions and strategies to address customer challenges and optimize business processes
• Commit to continuous learning to enhance technical skills and professional growth
• Demonstrate flexibility and adaptability to manage tight deadlines while maintaining high standards of service delivery

Preferred Qualifications

• SAP FI (Expert)
• SAP S/4HANA Private Cloud/On-Premise (Capable)