Remote Associate Technical Consultant

Summary

Join us in enabling fast-growing companies to take off and so will your career! At ServiceRocket, we are committed to the development of every Rocketeer and the trust of every customer. We have been certified as a best place to work for our US, Chile and Malaysian offices.

Requirements

• Good communication skills, that allow to efficiently understand customer problems and suggest solutions
• Proficiency in technical skills such as: command line (preferably Unix), SQL, script development, software configuration and other related technical skills
• Ability to establish rapport with customers
• Good level of organization and ability to capture requirements from customers systematically
• Software solution design skills, in order to identify and explain how a problem can be resolved via a custom development
• Typically requires some undergraduate or technical college background
• Software development skills, to handle the end to end development of a small software project (i.e. an integration component)

Responsibilities

• Performs assigned technical functions based on project goals as assigned by the technical project lead
• Supports the technical lead in running workshops and client Discovery sessions
• Obtains the required technical expertise and certifications to become proficient with the platforms required to perform technical delivery for client projects
• Supports client scoping initiatives as assigned by the technical lead(s) and sales engineering functions

Benefits

• Share the fruit program
• Stock options
• Health insurance
• Retirement plan/funds saving
• Career pathways program
• Generous monthly fixed allowances including Rockettoria, Scholarship & Learning, Tech Choice, Wellness
• Generous PTO plus one cultural heritage and community day to celebrate your story, family, and culture