Ushur is hiring a
Associate Technical Consultant

Summary

The job is for an Associate Technical Consultant at Ushur, a company specializing in Customer Experience Automation. The role involves supporting the solution consulting and sales team to help customers maximize the benefits of Ushur's platform. The position offers a growth plan leading to either a presale solution consultant role or an implementation technical consultant role.

Requirements

• 1-2 years experience in a consulting company or mid-to-large SaaS enterprise solutions company or similar experience
• 1-2 years of experience in sales preferred
• B.S. in Computer Science or relevant field
• Startup DNA is a must: willing and able to do 'whatever it takes' with motivation to find solutions rather than admire the challenge
• Customer-first behavior
• Strong verbal, written, and presentation skills
• Familiarity with cloud services, preferably Amazon AWS
• Familiarity with REST APIs and Postman tool
• Passion for technology and being a part of a fast-growing SaaS startup where we move quickly and wear many hats
• Flexible approach, able to operate effectively with uncertainty and change
• Driven, self-motivated, enthusiastic and with a ‘can do’ attitude
• 25% travel required

Responsibilities

• Become a power user of the Ushur Platform and be able to respond to functional and technical elements
• Provide basic client-facing demonstrations
• Analyze and draft detailed RFx responses
• Provide the Sales Consulting team documentation and configuration assistance during Proof of Concept (POC's)
• Building components for and supporting demonstrations of product solutions, helping answering customer questions and capturing technical discussions
• Supporting product development, bugs using Asana and Jira

Benefits

• Great Company Culture. We pride ourselves on having a values based culture that is welcoming, intentional, and respectful. Our internal NPS of over 65 speaks for itself - employees recommend Ushur as a great place to work!
• Bring your whole self to work. We are focused on building a diverse culture, with innovative ideas where you and your ideas are valued. We are a start up and know that every person has a significant impact!
• Rest and Relaxation. Unlimited PTO, paid holidays, and more!
• Health Benefits. Comprehensive health, dental, and vision. We offer a variety of plans to meet the needs of you and your loved ones
• We care about your Future. Access to 401(k) so you can contribute and generous stock options
• Keep learning. One of our core values is Growth Mindset - we believe in lifelong learning. Whether you are a previous student, or currently enrolled in higher education, we can help cover some of those expenses and support your ongoing development and career growth
• Flexible Work. In-office, work-from-home, or hybrid, depending on position and location. We seek to create an environment for all of our employees where they can thrive in both their professional and personal lives