Warranty Administrator

Summary

Join Automotive Warranty Network, Inc. as a Warranty Administrator and work remotely from anywhere in the U.S. or at our Greenwood Village, CO office. This full-time position requires at least 3 years of automotive dealer warranty administration experience. You will manage warranty claims, ensuring compliance with manufacturer policies and procedures. The role demands excellent customer service and professionalism. We offer a competitive salary ($45k-$65k+), comprehensive benefits (free health, dental, and vision insurance; 6% 401k match), and the opportunity to earn commission after a 90-day probationary period. We are a stable, growing company that values its employees and promotes from within.

Requirements

• Previously held position as a Warranty Administrator in a franchised Automotive Dealer
• Minimum 3 years experience required
• Must understand the full Automotive warranty process, including booking, coding, policy and procedure compliance
• The ability to motivate others to achieve their highest potential particularly those within the dealership
• Good working knowledge of DMS software
• Knowledge of automotive dealership service departments
• Knowledge of warranty accounting processes
• Proficient at reading technician stories and applying appropriate labor codes
• Certified or trained in at least 1 manufacturer

Responsibilities

• Review claims for manufacturer's compliance with policy and procedures
• Utilize our proprietary CARS application to assist in dealer compliance issue
• Book claims
• Code claims
• Submit claims for payment
• Accounting and clearing differences in payment
• Maintain a clean warranty receivable schedules regularly to ensure proper cash flow to dealer clients
• Maintain appropriate certifications and knowledge of updated P&P
• Help dealerships stay compliant with manufacturer’s policy

Benefits

• Free Health Insurance for employee
• Free dental and vision care for employee
• 6% 401K match available
• Guaranteed Salary for first 90 days during probationary period
• Commission only after 90 days
• $45k-$65k+ per year
• Work remotely in the U.S. or at our Greenwood Village, CO office if close enough