Aws Support Engineer III

Summary

Join our team as an L3 AWS Support Engineer and provide advanced technical support for complex AWS-based solutions. You will troubleshoot and resolve critical issues, architect solutions, and provide technical leadership. Key responsibilities include architectural oversight, complex troubleshooting, implementing advanced security measures, automation and DevOps tasks, disaster recovery planning, cluster management, and team leadership. You will need deep AWS knowledge, strong automation and scripting skills, and experience with CloudFormation and Terraform. Excellent problem-solving and communication skills are essential. Preferred certifications include AWS Certified Solutions Architect - Professional, AWS Certified DevOps Engineer - Professional, and AWS Certified Security - Specialty.

Requirements

• Deep understanding of AWS core services and advanced features
• Strong expertise in AWS automation, scripting (Bash, Python, PowerShell), and CLI
• Experience with AWS CloudFormation and Terraform
• Knowledge of AWS security best practices, identity and access management, and networking
• Capacity Planning: Analyze future resource needs and plan capacity accordingly
• Performance Optimization: Identify and resolve performance bottlenecks
• Migration and Modernization: Lead complex migration and modernization projects
• Excellent problem-solving and analytical skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Customer-focused approach

Responsibilities

• Design, implement, and optimize cloud architectures for performance, security, and scalability
• Conduct Well-Architected Framework reviews
• Resolve critical issues involving hybrid environments, multi-region setups, and service interdependencies
• Debug Lambda functions, API Gateway configurations, and other advanced AWS services
• Implement advanced security measures like GuardDuty, AWS WAF, and Security Hub
• Conduct regular security audits and compliance checks (e.g., SOC2, GDPR)
• Develop CI/CD pipelines using CodePipeline, Jenkins, or GitLab
• Automate infrastructure scaling, updates, and monitoring workflows
• Automate the provisioning of EKS clusters and associated AWS resources using Terraform or CloudFormation
• Develop and maintain Helm charts for consistent application deployments
• Implement GitOps workflows
• Design and test failover strategies and disaster recovery mechanisms for critical applications
• Design, deploy, and manage scalable and highly available EKS clusters
• Manage Kubernetes objects like Pods, Deployments, StatefulSets, ConfigMaps, and Secrets
• Implement and manage Kubernetes resource scheduling, scaling, and lifecycle management
• Provide technical guidance to Level 1 and 2 engineers
• Create knowledge-sharing sessions and maintain best practices documentation
• Implement resource tagging strategies and cost management tools to reduce operational expenses

Preferred Qualifications

• AWS Certified Solutions Architect - Professional
• AWS Certified DevOps Engineer - Professional
• AWS Certified Security - Specialty