Network Engineer III

Summary

Join Vonage's IT Networking team and help design, develop, and maintain corporate networks and technologies for a global workforce. As a subject matter expert, you will analyze, design, build, and test VPN infrastructure, migrate legacy systems to cloud solutions, and troubleshoot deployments worldwide. This role requires expertise in Layer 2 and Layer 3 technologies, including IP networking, security, and remote access. You will collaborate with internal teams, provide technical support, and participate in a 24/7 on-call rotation. The ideal candidate possesses a diverse technical background and strong problem-solving skills. Vonage offers competitive pay, excellent benefits, and a flexible work environment.

Requirements

• 6–10 years of relevant experience in network engineering and technical support roles
• Minimum of 6 years hands-on experience with Layer 2 and Layer 3 internetworking
• At least 3 years of practical experience with Juniper switches, routers, and firewalls
• Bachelor's degree in Computer Engineering, Information Technology, or a related field — or equivalent training and certifications

Responsibilities

• Design, deploy, and troubleshoot complex IP WAN/LAN networks, including IP networking, security, authentication, remote access, and network access controls
• Configure and manage Layer 2 switching technologies (e.g., VLAN tagging, segregation, virtual chassis infrastructure) and Layer 3 routing protocols such as OSPF, BGP, and ISIS
• Support firewall infrastructure including security zones, clustering, policy enforcement, and VPN implementation—preferably on Juniper SRX platforms
• Diagnose and resolve network issues across Layers 1-4, including IP, MAC, RF, and some application-level troubleshooting
• Collaborate cross-functionally with internal teams and provide Tier 2/3 technical support, incident triage, and resolution
• Manage and support client VPN solutions and cloud geolocation access, with preference for experience on Palo Alto and AWS platforms
• Participate in a 24/7 on-call rotation and be available for on-site work and occasional travel to remote sites as required

Preferred Qualifications

• Professional certifications such as Juniper (JNCIS, JNCIP) or Cisco (CCNA, CCNP) are highly preferred
• Experience with Palo Alto VPN solutions and cloud networking (AWS preferred) is a strong plus
• Strong communication, troubleshooting, and problem-solving skills, especially in multi-variable and high-pressure environments

Benefits

• Competitive pay
• Excellent benefits
• Unlimited discretionary time off
• Tuition reimbursement
• Continuous professional development
• Flexible work environment