Benefits Specialist

Summary

Join our team as a Benefits Specialist and manage and optimize global employee benefits programs, ensuring compliance with regulations across various locations. You will be a key resource for employees, customers, and stakeholders, providing expert guidance on benefits-related matters. Responsibilities include analyzing existing plans, implementing new initiatives, leading open enrollment, coordinating with vendors, and developing competitive benefits strategies. This role requires a proactive approach to enhancing the employee experience and effective benefits program administration. You will ensure data accuracy, collaborate with stakeholders, and communicate effectively about benefits. The position also involves process improvement, project management, and mentoring team members.

Requirements

• 5+ years of experience in employee benefits or related fields
• In-depth understanding of employee benefits and applicable laws, gained from previous roles
• Strong organizational skills with the ability to manage multiple projects simultaneously and meet deadlines
• Customer-centric with excellent project management skills to ensure timely and accurate delivery of benefits services
• Proven ability to thrive in a fast-paced team environment, demonstrating initiative and proactivity
• A commitment to ongoing process improvements and optimizing benefits administration
• High attention to detail, ensuring accuracy in all aspects of benefits administration
• Excellent written and verbal communication skills, capable of conveying complex benefits information clearly and effectively
• Ability to handle sensitive information with discretion and maintain confidentiality in all situations
• Prior experience with Workday and proficiency with Google suite, ServiceNow, Jira, ADP, Salesforce, Zendesk or similar software

Responsibilities

• Ensure the accuracy of all benefits enrollments, changes, and terminations in the HRIS, providing accurate data to vendors and internal stakeholders
• Perform ongoing audits of benefits-related data, ensuring data integrity and enhancing benefits reporting
• Ensure processes and procedures are in place to capture and maintain consistent, accurate benefit-related data
• Coordinate with payroll teams to ensure accurate benefits deductions and reporting
• Serve as a key point of contact for HRBPs, HR Specialists, customer service teams, and other stakeholders on all benefits-related matters
• Partner with benefits providers, brokers, and third-party administrators to evaluate and improve plan offerings, resolve issues, and negotiate contracts
• Serve as the primary liaison with insurance carriers and third-party vendors, ensuring high-quality service delivery
• Coordinate the design, review, and updating of benefit communication materials to support benefit education and improve operational efficiency
• Develop, conduct, and participate in presentations and training sessions to educate employees about new and changing benefits programs
• Respond to employee inquiries regarding plan provisions, enrollments, status changes, and other general benefits-related questions
• Manage Benefits renewal projects
• Coordinate the planning and execution of the annual open enrollment process, wellness programs, and other global benefits initiatives
• Collaborate with internal and external stakeholders to document, streamline, and continuously improve benefits-related processes
• Analyze benefits usage and costs, providing recommendations for plan improvements and design changes that balance employee needs and operational goals
• Lead or support special projects as needed, ensuring smooth execution and alignment with broader benefits strategies and organizational objectives
• Mentor and support benefits administrators and new team members

Preferred Qualifications

Professional HR or benefits certification

Benefits

Competitive compensation and benefits