Global Benefits Specialist

Summary

Join Omnipresent, a global employment platform, as a Benefits Administrator. You will manage benefits administration, data, and vendor relationships, improve processes, and provide sales and customer support. This role requires experience in benefits administration within a global environment and a strong understanding of international benefits programs. You will work remotely, enjoying flexible working arrangements and various benefits, including shared ownership, development opportunities, wellbeing support, and a home office setup. The ideal candidate is proficient in English, detail-oriented, and proactive in problem-solving. Omnipresent offers a supportive and inclusive work environment.

Requirements

• Is proficient in English with great communication and interpersonal skills
• Is confident and not afraid to be client facing
• Has an understanding of international benefits programs and regulatory requirements in at least one country (health, wellness, retirement and/or other employee benefits)
• Has at least 1-2 years of experience in benefits administration or HR within a global environment, ideally within an Employer of Record or similar organisation
• Has a natural curiosity and is excited about learning about benefits in multiple countries
• Is able to manage multiple tasks and prioritise effectively
• Has a keen eye for detail, ensuring that documentation is accurate, thorough, and easy to understand
• Has a proactive approach to problem-solving, a customer-focused mindset, and the ability to work effectively in a diverse and fast-paced environment

Responsibilities

• Benefits administration and management, including insurances, retirement plans, flexible benefits, wellness programmes and other country-specific benefits
• Data and vendor management - working closely with benefits vendors and partners and maintaining accurate data records for compliance and reporting
• Process management and improvement
• Sales and customer support - lead on prospect sales calls and respond to benefits related queries with subject matter expert benefits knowledge
• Assist as appropriate with design and implementation of new benefits programs, including setting up delivery and support processes
• Writing knowledge based articles, solutions and FAQs for publication to customers and company knowledge base
• Support with other ad hoc tasks as required

Preferred Qualifications

• You are the type of person who is genuinely interested in International Benefits, and is driven to help others
• Knowledge: Understanding of international benefits programs and regulatory requirements in multiple countries. Basic knowledge on how benefits are treated for taxation purposes
• Qualifications: In Benefits, Human Resources, Business Administration or a related field
• Tech-Savviness: Comfortable learning new software and tools quickly and have experience with spreadsheets and databases. Likes to learning and applying new technologies to improve work processes
• Self-Motivation: Ability to work independently, manage your own time effectively, and take initiative in learning and completing tasks. Actively volunteers for tasks outside of comfort zone

Benefits

• Shared ownership: Being a part of our journey means you'll own a piece of Omnipresent
• Flexible working: Work from anywhere in the world! We are genuinely as flexible as the work allows
• Development: Training, coaching, and an environment that promotes career ambition and progression
• Work environment: We are fully remote, allowing you to work from wherever you live in a flexible manner
• Wellbeing: Mental health and wellbeing support and services through Plumm
• Home office setup: We will provide you with the equipment you need to work from home: laptop, monitor and we will also cover your internet costs
• Additional benefits: We offer additional benefits that vary from region to region, such as medical, life insurance, pension/retirement funds and more!