Bilingual Billing Specialist

Summary

Join Pearl Talent as a fully remote Executive Assistant/Billing Specialist, working 40 hours per week with flexible hours. You will provide administrative support to the leadership team and manage billing and financial processes for a mental health company. Responsibilities include managing executive calendars, handling health insurance billing, overseeing client billing, and maintaining client records while ensuring HIPAA compliance. The ideal candidate has 3-5 years of experience in administrative or billing roles, preferably in healthcare, is bilingual in Spanish and English, and proficient in billing tools like QuickBooks or Excel. Pearl offers a comprehensive compensation package including generous PTO, health coverage, mentorship, learning and development opportunities, and a flexible work schedule.

Requirements

• Experience in mental health care or related fields
• Bilingual in Spanish and English (written and verbal)
• Excellent verbal and written communication with a professional demeanor
• 3-5 years in administrative or billing roles, ideally in healthcare or therapy settings
• Strong organizational, multitasking, and attention-to-detail skills
• Proficient in billing tools like QuickBooks or Microsoft Excel
• Ability to handle sensitive information with discretion and confidentiality
• Proactive, problem-solving mindset, able to work independently and in a team

Responsibilities

• Manage executive calendars, schedule appointments, and coordinate meetings for leadership
• Prepare agendas, take detailed minutes, and ensure follow-ups on action items from meetings
• Monitor executive email inboxes, prioritize communications, and respond when necessary
• Handle health insurance billing, including claims management and resolving denied claims
• Oversee client billing processes, ensure timely invoicing, and follow up on outstanding payments
• Reconcile accounts and prepare financial reports, including monthly and quarterly summaries
• Serve as the main administrative contact, streamlining workflows and improving efficiency
• Maintain client records while ensuring HIPAA compliance and confidentiality
• Respond to client inquiries, mediate with therapists and insurance providers, and translate documents into Spanish when needed

Preferred Qualifications

Knowledge of insurance billing and HIPAA compliance

Benefits

• Fully remote—work from anywhere
• Monday to Friday, 9:00AM - 5:00PM/ 10:00AM - 6:00PM EST
• Ample paid time off to rest and recharge
• HMO coverage after 3 months for full-time employees
• Grow through guidance from international industry experts
• Ongoing access to resources for professional growth
• Work and connect with professionals around the world
• Flexible hours that support a healthy work-life balance