Project and Release Manager

Summary

Join DataVisor, a leading AI-powered fraud and risk platform company, as a Scrum Master and Engineering Operations expert. You will manage sprint processes for engineering teams, facilitate sprint planning, clarify requirements, prioritize tasks, monitor development progress, and coordinate cross-team collaborations. Responsibilities include owning and running engineering team metrics, coordinating QA testing, controlling system release scope, driving cross-team projects, and facilitating system releases. You will also manage incident response, facilitate status meetings, and prepare status reports. The ideal candidate possesses a Bachelor's degree in Computer Science or a related field, along with hands-on technical system operation and enterprise cloud software experience. Strong agile methodology knowledge and exceptional communication skills are essential.

Requirements

• Bachelor’s degree in Computer Science or STEM discipline or experience in software environment
• Hands-on technical system operation experiences
• Hands-on enterprise cloud software experiences
• Experience with good understanding of agile software development methodology, e.g. Scrum
• Good experience with Jira at the administrator level
• Ability to break down complex projects and requirements into trackable milestones
• Ability to work with technical and non-technical stakeholders at all levels within an organization
• Exceptional verbal and written communication skills
• Obsession with process, deadlines and accountability
• Resourceful, detailed-oriented, self-motivated and proactive mentality
• Bilingual language skills (English / Chinese)

Responsibilities

• Manage and drive end-to-end sprint process for various engineering teams
• Facilitate product managers and engineering managers to conduct sprint planning, clarify requirements and prioritize tasks
• Drive team stand-up, monitor development progress, coordinate cross-team collaborations, organize QA testing and drive bug resolution
• Work with stakeholders to deliver product new features and improvements on time and in high quality
• Own and run metrics for the entire engineering team to monitor team and individual's development productivity and support efficiency
• Deliver and analyze the metric every sprint and drive the improvement initiatives
• Coordinate QA efforts for engineering developments and bug fixing in order to meet the system release schedule
• Per engineers' development progress and product managers' demands, keep track control the system release scope for both quarterly main release and ad-hoc hot fixes
• Become the go-to person of what will be released, and more importantly, drive engineers to line up with the release schedule, manage code cherry-picks, manage different code branches
• Drive cross-team special engineering projects
• Own system release process, organize and oversee each system release activities with hands-on leadership
• Manage the engineering war room and customer service team communications
• Effectively anticipate and plan for risks and contingencies, proactively documenting and communicating them to stakeholders
• Drive the incident response process, handling communications and postmortems to mitigate similar problems in the future
• Facilitate and participate in regular status meetings to capture meeting minutes, drive follow-ups and prepare status reports for senior leadership

Preferred Qualifications

• Background in machine learning or data science
• Familiarity with cloud services (AWS etc.) and/or big data infrastructure
• Skills and knowledge of facilitation, situational awareness, conflict resolution, continual improvement, and transparency

Benefits

• Work remotely
• PTO
• Health Benefits
• Retirement Plan