Vesta Healthcare is hiring a
Bilingual Clinical Engagement Coordinator

Summary

Join our team of experts who care deeply about our mission at Vesta Healthcare. We're passionate, driven, collaborative, intellectually curious, and excited about the opportunity to transform our healthcare system. Our ideal teammate is detail- and people-oriented, dynamic, and will always go the extra mile to see our team be successful.

Requirements

• Fluency in both English and Spanish (required)
• A minimum of HS diploma (required)
• 2+ years of experience in a clinical call center setting environment (required)
• 1+ years of medical terminology knowledge (required)
• The ability to work remotely and has a private area in their home/workspace (required)

Responsibilities

• Manage large amounts of outbound calls in a timely manner
• Manage a frequently evolving outreach list to drive department member engagement
• Manage tasks for patients as needed (i.e. schedule appointments, collect consent, send documents, etc)
• Function within timeframes of a fast-paced startup in the healthcare environment
• Perform other duties as required or assigned
• Follow communication “scripts” when handling different members or situations
• Outreach to members while navigating various platforms for documentation and retrieval of member information

Benefits

• Health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us
• Paid vacation
• Paid Sick/personal days
• ~12 paid holidays
• One time reimbursement to set up your home office
• Monthly reimbursement for internet or other home office expenses
• Monthly gym reimbursement to be used for gyms membership and classes
• Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
• Pre-tax Flex Spending/Dependent Care/Transit accounts
• 401k with a match