Bilingual Inside Sales Associate

Summary

Join First Help Financial (FHF), a rapidly growing company offering auto loans, as an Inside Sales Associate! This remote position, based anywhere in the US, requires managing dealer follow-up after loan approvals, negotiating deals, and serving as the main point of contact between dealers and internal teams. You will contribute to meeting monthly and quarterly origination goals. The role demands strong communication, multitasking abilities, and proficiency in Excel and Outlook. FHF offers a competitive salary with bonuses, excellent benefits, and opportunities for career growth within a diverse and supportive work environment.

Requirements

• Demonstrated historical career stability
• BA/BS degree required and/or equivalent work experience
• 1 year of previous sales or banking experience
• Bilingual (English/Spanish)
• Excellent communication skills
• Ability to multitask, self-reliant
• Proficient knowledge of Excel and Outlook

Responsibilities

• Follow-up with dealers on all eligible applications after approval
• Negotiate with dealerships to win as many deals as possible with best possible terms for FHF (maximize FHF’s “win-rate” for approved applications)
• Assist the dealer as single point of contact for all communication with internal FHF teams
• Monitor dealer behavior to pick up red flags for dealer risk
• Support Outside Sales team with specific dealer-related initiatives to increase volume
• Support Servicing and Collections team to handle dealer complaints or other conflicts
• Manage the list of open applications to ensure timely follow-ups with dealers
• Overall, manage all aspects of dealer communication across various internal FHF stakeholders to ensure a seamless experience for dealers

Benefits

• Generous salaries
• Competitive health and welfare benefits
• Paid vacation
• 401(k) match
• Tuition reimbursement
• Quarterly social outings
• Monthly lunches
• A robust employee recognition, and training development program to enhance your career with us