Billing Supervisor

Summary

Join Experian Global Financial Services as a Billing Supervisor and manage the daily operations of the billing team. Oversee team performance, ensure compliance, and foster a positive work environment. Provide guidance to the team, maintain billing systems and invoice logs, conduct performance reviews, create reports, and ensure knowledge transfer. Identify process improvements and verify quality assurance. This role requires a minimum of 5 years of billing experience, including leadership roles, a Bachelor's degree in a related field, advanced English, and familiarity with billing systems and ERP software. The position offers a fully remote work opportunity and includes benefits such as medical, life, and dental insurance, paid time off, performance bonuses, education reimbursement, and more.

Requirements

• Minimum of 5 years of related billing experience, with at least 2-3 years in leadership roles
• Bachelor's degree in Finance, Economics, Accounting or other related Bachelor's degree
• Advanced English level
• Familiarity with electronic billing systems and ERP software (e.g., SAP, Oracle)
• Knowledge of compliance regulations relevant to billing and finance
• Experience working within a team environment, demonstrating strong interpersonal skills

Responsibilities

• Team Leadership: Provide guidance to the billing team, ensuring accurate billing services and responses to queries
• Process Management: Maintain billing systems and invoice logs with status updates, follow-up details, and other relevant information
• Performance Management: Conduct regular one-on-one meetings with direct reports to review individual performance, provide developmental coaching, and promptly address employee relation issues
• Reporting: Create reports and Indicators to support management decisions and improve process control
• Knowledge Transfer and Training: Ensure the proper flow of knowledge within the team by maintaining a comprehensive SOP structure and implementing training plans
• Process Improvement: Identify and recommend process improvements opportunities to enhance team efficiency and productivity
• Quality Assurance: Verify the quality of processes performed by the billing team according to internal controls and standards, ensuring adherence to SOX controls

Benefits

• Medical, life and dental insurance
• Asociacion Solidarista
• International Share Save Plan
• Flex Work/Work from home
• Paid time off
• Annual Performance Bonus
• Education Reimbursement
• Family Bonding
• Bereavement Leave
• Referral Program