Brokerage Operations Specialist

Summary

Join Wealthfront as a Brokerage Operations Specialist and contribute to our mission of streamlining back-office processes and scaling the business through automation. You will play a key role in client communication regarding life events, handling daily brokerage operations, and collaborating with various teams. This role requires a minimum of two years of brokerage industry experience, specific regulatory knowledge, and strong organizational skills. Wealthfront offers a competitive salary, equity, and a comprehensive benefits package including medical, dental, vision, 401k, generous time off, parental leave, and professional development opportunities.

Requirements

• Minimum of 2 years brokerage industry experience preferably in a back office role
• Securities regulatory knowledge and strong understanding of account transfers, corporate actions/dividends, and trading
• Understanding of AML and risk mitigation rules
• Strong organizational skills
• Customer-centric business philosophy and collaborative mindset
• Ability to communicate cross-functionally
• Appreciation and understanding of applying technology and software to business processes
• Desire to improve processes to increase team efficiency and productivity
• Strong work ethic and hands-on approach
• Ability to quickly learn proprietary web-based account services applications
• Appreciation for compliance and adherence to government regulations
• Bachelor’s degree in finance, economics, or related field or requisite related work experience
• FINRA Series 7 required (or ability to obtain in 90 days)

Responsibilities

• Own the client communication experience from beginning to end when clients reach out about life events
• Complete daily brokerage operations exception reports including unreconciled activity, margin, corporate actions, etc
• Conduct quality control reviews and regulatory document delivery reconciliation
• Perform cashiering duties including verification of incoming wires, checks, ACHs and process withdrawal requests
• Provide ongoing account maintenance and review of new and existing account activity for risk mitigation related to AML
• Collaborate cross-functionally with other teams at the company, specifically creating strong relationships with engineers
• Certain in office tasks as the business requires

Benefits

• Medical
• Vision
• Dental
• 401K plan
• Generous time off
• Parental leave
• Wellness reimbursements
• Professional development
• Employee investing discount