Bulk Negotiations Specialist

Summary

Join Beyond Finance and help everyday Americans escape crippling debt. As an Account Manager, you will negotiate delinquent accounts, providing oversight to client finances and determining the best debt resolution plans. You will utilize various tools to group common debts and enhance negotiation strength. This role demands strong communication, time management, and a passion for helping people. Beyond Finance offers a collaborative work environment and competitive benefits, including health, dental, and vision insurance; generous PTO, paid holidays, and parental leave; 401(k) matching; merit advancement opportunities; and career development and training.

Requirements

• Associates' degree in a relevant field (Business Administration, Banking, Actuarial Science, Finance) preferred
• Strong communicator: Includes listening, verbal & written communication
• Able to work in a fast-paced environment
• Supports team/department collaboration & inclusion
• A true passion for helping people with an outstanding focus on the client’s needs

Responsibilities

• Build relationships with external partners to assist in negotiating delinquent accounts for clients
• Provides oversight to client finances and determines the best plan of action for resolving client questions and requests
• Utilizes various tools and resources to group together common debts from numerous clients in an effort to enhance strength of negotiations with a given agency
• Employ a high level of time management and multitasking ability in order to effectively manage account queues
• Consistently displays a passion for helping people with an outstanding focus on the clients' needs
• Other duties and special projects, as required

Preferred Qualifications

Proficient in technology; experience using Salesforce or similar CRM a plus!

Benefits

• Considerable employer contributions for health, dental, and vision programs
• Generous PTO, paid holidays, and paid parental leave
• 401(k) matching program
• Merit advancement opportunities
• Career development & training