Business Analyst, Artificial Intelligence & Automation

Summary

Join Natera as a Business Analyst, AI & Automation, where you will collaborate with stakeholders to identify and prioritize areas for leveraging workflow automation tools and AI capabilities. You will play a key role in designing, developing, and implementing AI and automation solutions to streamline business processes, ensuring efficiency gains while enhancing the customer experience. This role requires a strong understanding of AI principles, experience with automation tools, and the ability to analyze large datasets to derive valuable insights. You will also be responsible for training team members, evaluating process effectiveness, and staying informed on industry trends to drive innovation.

Requirements

• Bachelor’s degree or equivalent
• Minimum of 4 years of business analyst, operations manager, or like role
• Experience using AI tools such as LLM or GenAI, RPA tools, or workflow automation platforms
• In-depth knowledge of core machine learning algorithms and AI principles
• Proficient in analyzing large datasets to derive valuable insights for informed decision-making
• Strong analytical mindset with a deep enthusiasm for AI and machine learning
• Proven track record of success in achieving and exceeding goals
• Exceptionally bright, flexible, self-motivated, and results oriented with strong interpersonal and analytical skills
• Ability to think strategically as well as execute tactically
• Have a strong desire to work in a fast paced environment and must work independently with an internal drive to be successful
• Excellent organizational and communication skills (written and verbal)
• Effective time management skills required with a demonstrated ability to assess and prioritize
• Technologically proficient with a strong enthusiasm for cutting-edge and high-quality digital products
• Experienced in gathering requirements, stakeholder management, developing use cases and user stories

Responsibilities

• Partner with internal teams to identify additional use cases for automation or AI tools
• Play a key role in designing, developing, and implementing AI and automation solutions to streamline business processes
• Analyze and map business processes to identify opportunities for automation or AI
• Develop and deploy solutions using available automation and AI tools
• Enhance existing automation scripts for improved efficiency and reliability
• Provide technical support and troubleshooting for implemented automation solutions
• Maintain comprehensive documentation of automation processes and procedures
• Train and mentor team members on automation tools and best practices
• Evaluate the effectiveness of implemented processes and recommend improvements for optimization
• Collaborate with stakeholders to gather feedback and ensure alignment with business goals
• Stay informed on industry trends and advancements in process automation to drive innovation
• Identify and mitigate potential risks or challenges in the automation journey
• Serve as a subject matter expert, providing guidance on automation initiatives across departments
• Track and report key performance indicators (KPIs) and metrics related to automation efforts
• Promote a culture of continuous improvement, fostering efficiency and effectiveness throughout the organization

Preferred Qualifications

Project management skills/experience a plus

Benefits

• Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
• Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits
• Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more
• We also offer a generous employee referral program!