Business Analyst

Summary

Join Komodo Health's Business Analysis & Quality Team and play a crucial role in ensuring custom software solutions meet business needs and quality standards. You will collaborate with project teams and stakeholders to define and refine requirements, conduct thorough testing, and ensure seamless alignment between business objectives and technical execution. As a Business Analyst, you will bridge the gap between business needs and software solutions, enhancing project efficiency and user experience. In your first year, you will proactively communicate with stakeholders, conduct gap analyses, serve as a liaison between business and technical teams, improve testing processes, and develop comprehensive testing plans. This role requires a Bachelor's degree, 3+ years of experience as a Business Analyst, extensive consulting experience, and strong communication and problem-solving skills. Komodo Health offers a hybrid work model and a competitive benefits package.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Business, related field, or equivalent work experience
• 3+ years of experience as a Business Analyst
• Extensive consulting experience
• Skilled in using tools such as JIRA, Confluence, or similar documentation platforms to create clear and detailed user stories, process flows, acceptance criteria, and other project artifacts
• Proven experience in requirements gathering, business process analysis, and developing supporting documentation
• Hands-on experience in testing planning, execution, and defect tracking
• Refined problem-solving and time management skills with exceptional attention to detail
• Exceptional written and verbal communication skills, with the ability to seamlessly connect and translate between technical and non-technical audiences
• Demonstrated success in fast-paced, ambiguous work environments
• Goal-oriented and self-motivated
• Excellent multitasking and prioritization abilities, capable of managing BA and QA responsibilities simultaneously

Responsibilities

• Proactively communicating and collaborating with project team members and key stakeholders to produce high-quality, detailed requirements, user stories, and acceptance criteria that set a solid foundation for development and testing
• Conducting gap analysis, assessing business processes, and recommending enhancements that align with project objectives
• Serving as a liaison between business and technical teams, ensuring clear communication and alignment on project goals
• Continuously improving testing coverage and efficiency by suggesting new techniques/tools and helping incorporate them into the overall QA strategy
• Developing and executing comprehensive testing plans and test scripts that align closely with business and functional requirements
• Gaining a deep understanding of core product functionality
• Translating business needs into clear, actionable, and detailed user and functional requirements
• Producing and maintaining high-quality requirements, supporting documentation, and acceptance criteria
• Designing comprehensive testing plans and test scripts based on requirements to ensure testing is completed accurately and on time
• Logging and tracking defects effectively and collaborating with project teams to prioritize and resolve them efficiently
• Adapting requirements and test scripts to accommodate evolving project needs and changes, ensuring alignment with business goals despite modifications
• Soliciting feedback from stakeholders and end-users to continually improve both requirements-gathering and testing processes
• Providing traceability from requirements to test scripts to confirm software solutions meet all specified requirements and quality standards

Preferred Qualifications

• Salesforce business analysis, solutioning, configuration, and/or QA experience
• Lifesciences, pharmaceutical, and/or healthcare industry experience
• Familiar with Agile practices and iterative development cycles, including sprint planning and backlog management
• Relevant certifications such as CBAP (Certified Business Analysis Professional), Salesforce Business Analyst, or Agile
• Experience with QA tools such as Selenium, TestRail, or Postman, and a good understanding of both manual and automated testing techniques

Benefits

• Medical, dental and vision coverage
• 401k Retirement Plan
• Prepaid legal assistance
• Paid time off for vacation, sickness, holiday, and bereavement
• 100% company-paid life insurance
• Long-term disability insurance
• Performance-based bonuses
• Hybrid work model