Business Analyst - IAM Directory Services

Summary

Join IDMWORKS, an award-winning IAM solutions firm, and become an integral member of a team responsible for operational support and enhancement of Tier-0 Identity Data Infrastructures. As a subject matter expert, you will ensure risks are documented and addressed, create and maintain business flow diagrams, perform impact analysis, and collaborate with developers and testers. You will also gather requirements, create presentations, and assist with testing. The role requires strong stakeholder management skills and familiarity with various tools. IDMWORKS is a forward-thinking company dedicated to providing top-tier identity and access management solutions. They offer equal employment opportunities and reasonable accommodations for qualified individuals with disabilities.

Requirements

• This position will require strong stakeholder management skills to help scope and capture requirements for emerging efforts (e.g., Radiant Logic custom view use cases, Knowledge Powered initiatives) and support key technology modernization efforts such as coordination of WebLogic Retirement and VDI infrastructure enablement
• The candidate must be a thought leader in the identity space

Responsibilities

• Serve as a subject matter expert for select products and/or processes
• Ensure risks associated with these products and/or processes are documented and addressed within risk and compliance policies and procedures
• Create, maintain, and share complex business flow diagrams such as process maps, data flows, lists of controls, and test cases
• Complete timely reviews for items requiring routine updates such as disclosures, business flow diagrams, controls, RIM-maintained files, and vendor scorecards
• Perform impact analysis and share findings to help inform priority decisions and accelerate feature and user story definition and refinement
• Compile and interpret data to generate insights around potential challenges and opportunities
• Partner with developers to ensure a thorough understanding of the relevant user stories and any viability constraints such as Legal, Compliance or RIM
• Collaborate to assess the metrics that will be necessary to measure the progress and impact of an effort and how the data will be obtained
• Provide input to developers, engineers and testing resources concerning potential test scenarios needed to ensure a solution fully meets the challenge and constraints
• Collaborate with testing resources, as needed, in identifying the optimal testing plan across various environments for a given solution
• Assist the agile team in the execution of testing as needed by the team
• Collaborate with the appropriate teams to ensure communication and change management needs are addressed
• Ensure the appropriate measurement and monitoring is in place to gauge the success of relevant products and processes
• Assist the agile team in identifying and execution testing as needed by the team
• Organize high level requirements gathering meetings, high level PPT creation (at the direction of stakeholders), and other tasks
• Other duties as assigned

Preferred Qualifications

Additional skills that will help ensure success is the use of and familiarity with tools such as Jira, ServiceNow, PowerBI, LeanIX, Splunk, Excel, Visio, and Zoom Whiteboard/Mural