Business Intelligence Analyst

Summary

Join Outreach, a leading AI Sales Execution Platform, as a Sales Analyst and contribute to building a best-in-class analytics suite for their rapidly growing sales and sales development teams. You will directly impact the revenue-generating teams of a high-growth company, leveraging your analytical and technical skills to build scalable SQL data models, create user-facing dashboards, and communicate the value of analytics to business partners. You will be responsible for understanding data pipelines, developing SQL models, curating data sources in Tableau, performing deep-dive analysis, and leading business partners to become more data-driven. This role offers the opportunity to work with a robust data infrastructure, collaborate with a centralized Business Intelligence & Analytics team, and contribute to a company that values data-driven decision-making.

Requirements

• BS/Masters in quantitative related fields such as economics, statistics, finance, engineering, or computer science
• 2-4 years experience analyzing and using data to drive insights and decision-making
• Strong verbal and written communication skills, specifically in regards to data storytelling
• Ability to transition from working at a detailed data level to presenting high level findings to management
• Basic understanding of statistics and probability concepts
• Capable of using SQL for data transformation and analysis on million+ row datasets
• Capable of using business intelligence and reporting solutions (e.g. Tableau, PowerBI, Lookr)

Responsibilities

• Understanding data pipelines created by data engineers as they relate to the Outreach’s sales business
• Working with data engineers to create new data pipelines as the business evolves and there are new problems to solve with new data streams
• Developing scalable SQL models on top of data pipelines
• Improving existing SQL models in alignment with BI team principles
• Curating and certifying data sources in Tableau from production SQL models, and supporting data champions with these data sources, including validating data champion analyses
• Need-finding with business partners, and developing requirements with them to determine problems that can be solved and supported with data
• Building Tableau dashboards that address business partner problems; while maintaining and improving existing dashboards
• Performing deep-dive analysis that leads to a deeper understanding of the drivers of the sales/revenue business, while making this new understanding actionable for business stakeholders
• Advancing analytics practice into predictive applications where applicable
• Leading business partners to become more data-driven and advising them on the proper analytics frameworks to manage their business or solve a given problem
• Collaborating with BI team to create internal consistency and long term scalability and reliability for our analytics practice
• Definition, maintenance, and governance of KPIs for sales and sales development teams
• Documenting new and existing resources (Tableau data sources, Tableau workbooks, Snowflake views)
• Growing our best practices around reporting quality, data hygiene, and data governance

Preferred Qualifications

• Experience with data science tools (e.g. R, Python) or familiarity with data science concepts and processes
• Experience and understanding of a SaaS business model and related KPIs
• Experience in management consulting, business strategy, or planning

Benefits

• Flexible time off
• 401k to help you save for the future
• Generous medical, dental, and vision coverage for full-time employees and their dependents
• A parental leave program that includes options for a paid night nurse, and a gradual return to work
• Infertility/ assisted reproductive services benefit
• Employee referral bonuses to encourage the addition of great new people to the team
• Snacks and beverages in the Office, along with fun events to celebrate
• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military