Business Intelligence Analyst III

Summary

Join Help at Home as a Senior Analyst, Business Intelligence III and become a strategic business partner, leveraging data insights to answer critical business questions and drive growth. This remote position requires a strong analytical background and experience in business intelligence or data analysis. You will design and develop dashboards and reports, analyze data to identify trends, and collaborate with cross-functional teams. The role involves leading data discovery, driving process improvement, and developing change management strategies. A Bachelor's degree and seven or more years of relevant experience are required, along with advanced skills in Microsoft Office software, SQL, and experience with clinical and claims data.

Requirements

• Strong analytical skills and highly detail oriented
• Ability to translate technical details into end-user language
• A natural problem solver with a desire to “dig into the data” and understand the how the insights impact the business
• Demonstrated ability to be analytically proactive and solution oriented
• Proven track record thriving in a performance metric centric role
• Bachelors degree in Data Analytics, Statistics, Business, Finance, Economics or related field
• Seven (7)+ years of experience in a business intelligence, or data analyst role
• Advanced in all Microsoft Office software, specifically, Power BI, and Excel
• Experience working with clinical data and claims data
• Advanced SQL experience

Responsibilities

• Help lead and contribute to the strategy of the reporting needs for assigned function
• Design, develop, maintain dashboards used by cross functional department leads that drive business decisions
• Design reports for external reporting to our business partners
• Partner with various functional areas to analyze our various cohorts, identify trends and impact of our new service line
• Provide interim data to various teams to support ad hoc needs until formalized processes are in place
• Maintain and improve existing reports that are deemed business critical
• Analyze ad hoc data to provide insights to key cross functional teams including but not limited to; Operations, HR, IT, Finance, Accounting, and Compliance
• Collaborate closely with the Datawarehouse & Integration teams to develop standard reports that can be regularly utilized by the business
• Compiles and contributes to maintaining accurate supporting documentation such as data dictionaries that will help the business digest new business insights
• Support and lead data discovery and gap analysis requests
• Build effective relationships with all cross functional leaders and teams
• Partner closely with the process improvement team to effectively be able to drive process improvement as well as quantify the impact
• Develop and drive change management strategies to support dashboard adoption
• Performs other related duties as assigned

Preferred Qualifications

• CRM Analytics/Tableau and predictive analytics experience a plus
• Snowflake experience a plus

Benefits

This is a REMOTE position