Business Relationship Manager

Summary

Join Moniepoint, a rapidly growing financial services platform in Africa, as a Business Relationship Manager. This remote, full-time role focuses on merchant acquisition, developing sales strategies, and identifying business growth opportunities. You will engage in business development, customer acquisition, cross-selling, and market research. Success requires significant sales experience in banking or fintech, a strong understanding of the local financial services industry, and excellent communication skills. Moniepoint offers a supportive culture, learning opportunities, and a competitive compensation package including health insurance, pension, annual bonus, and other benefits.

Requirements

• Minimum 4-5 years in-depth sales experience, preferably in the banking, fintech or similar industries
• Strong understanding of the local financial services industry
• Experience in marketing/sales within the banking sector with emphasis on onboarding and managing Merchants
• Strong business acumen and analytical thought process
• Ability to execute goals independently with little or no supervision
• Excellent communication skills
• Tertiary education from a recognised institution

Responsibilities

• Engage in business development activities and solicitation of new business
• Customer acquisition through sale of the bank’s products and services
• Cross selling of bank products and services
• Actively seeking out new sales opportunities through cold calling, networking and social media
• Create marketing strategies to achieve sales targets
• Conducts daily meetings with the sales team and carry out reviews on the previous day and jointly plan for the week ahead
• Manages and maintains current business relationships
• Conducting market research to identify selling possibilities and evaluate customer needs
• Participate in market storms, community fairs and cluster marketing events e.g. Trade Fairs
• Implement best practices to meet customers’ needs and requirements
• Prepare and deliver appropriate presentations on products and services
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams
• Understand customer financial needs and objectives
• Recommend appropriate financial product or service to the customer

Preferred Qualifications

Experience selling lending services and merchant POS devices to corporates should be an added advantage (Good network of enterprise merchants)

Benefits

• Attractive salary
• Pension
• Health insurance
• Annual bonus
• Other benefits