Business System Analyst

Summary

Join Horace Mann as a Business Liaison, serving as the crucial link between our business partners and internal teams. This role involves gathering requirements, understanding business needs, and ensuring clear communication to facilitate collaboration and informed decision-making. You will work closely with stakeholders, conduct interviews and meetings, and document business requirements, workflows, and goals. This position emphasizes strong communication and interpersonal skills, experience in gathering business requirements, and the ability to translate business needs into clear documentation.

Requirements

• 8+ year’s software testing experience
• SQL experience is required
• Strong communication and interpersonal skills
• Experience in gathering business requirements and working with stakeholders
• Ability to translate business needs into clear documentation
• Knowledge of business processes and operations
• Organized, detail-oriented, and proactive in managing tasks
• Ability to facilitate discussions without getting into the technical details

Responsibilities

• Gather Business Requirements: Work closely with business partners to collect and document their needs, objectives, and expectations
• Facilitate Communication: Act as the liaison between business stakeholders and internal teams, ensuring that all parties have a shared understanding of business goals
• Conduct Interviews & Meetings: Schedule and lead meetings with stakeholders to gather detailed information on business processes, challenges, and opportunities
• Document and Analyze Information: Create clear and comprehensive documentation of business requirements, workflows, and goals
• Ensure Alignment: Ensure that all business requirements are accurately communicated to the relevant teams, without delving into technical solutions
• Support Decision Making: Provide business insights and recommendations based on gathered information, helping partners make informed decisions

Preferred Qualifications

• Experience in business analysis or project management, preferably 7+ years
• Familiarity with tools used for documentation and process mapping (e.g., MS Visio, Jira, or similar)