Centerfield is hiring a
Call Center Receptionist

Summary

Join Centerfield as a Receptionist and be the first point of contact for all employees, clients, suppliers, visitors, and candidates accessing the company's property. As a frontline ambassador, you will exercise excellent customer service skills while handling the flow of visitors through the business and providing administrative support across the organization.

Requirements

• Minimum of 1 year in a front desk/customer service related role
• Computer literate and proficient with MS Office
• Professional appearance and demeanor
• Ability to keenly listen and follow instructions with limited supervision
• Ability to be resourceful and proactive in dealing with issues that may arise
• Ability to organize, multitask, prioritize and work under pressure
• Strong business acumen, including problem solving and critical thinking skills
• Strong organizational and time management skills
• Adaptability – able to respond when business needs or priorities change

Responsibilities

• Serve visitors by greeting, welcoming and directing them to the appropriate personnel
• Answer, screen and forward incoming phone calls while providing basic information when needed to internal and external visitors
• Receive and sort daily mail and disseminate deliveries to relevant individuals or departments
• Firmly follow security protocols by controlling access to facility (monitor log book, issue visitor badges, etc)
• Manage lobby appearance and activities that best represent the company's image
• Act as support to various Department Heads (HR, Recruiting, Payroll and Operations)
• Perform other clerical duties such as filing, photocopying, collating and scanning
• Provide real time updates on site issues to the facilities team