Wellthy is hiring a
Care Adviser

Summary

Join Wellthy as a Care Adviser and work directly with Care Coordinators to assist families and individuals with unique caretaking needs. Conduct research, contact providers, and navigate job platforms. Receive cross-training on childcare and agency requests.

Requirements

• 3+ years work experience in healthcare or caregiving field, as well as customer service or administrative experience
• Experience working with health insurance and ability to navigate providers, in-network, medical billing/coding
• Ability to work independently while being communicative and collaborative with Coordination Team
• High school diploma required, Associates degree or higher preferred
• Strong ethical standards and a respect for client confidentiality
• Ability to integrate and collaborate well with others while adapting to evolving service experiences
• Knowledge of and ability to navigate the healthcare sector

Responsibilities

• Conduct in-depth research
• Contact and follow up with providers
• Correspond with Care Coordinators frequently
• Work within Google Sheets and our Care Network on a consistent basis
• Navigate various job platforms
• Create job postings
• Interview in-home support candidates for Care Recipients
• Conduct reference checks

Preferred Qualifications

• More than one language is a plus
• Remote work experience preferred
• Proficiency with macOS systems, GSuite, Slack, and 1Password

Benefits

• Salary Range: $19.00-$20.50 per hour of work (including training)
• Remote work environment
• Medical, dental and vision benefits within 30 days of hire
• Retirement saving account with matching company contributions
• Mental health benefits
• 15 days paid vacation, two additional days for each subsequent years (up to a maximum of 25 days)
• Sick and Caregiving Days
• Professional development initiatives for growth
• Generous parental leave (maternal and paternal) during a new child’s first year (born into family or adopted) and pregnancy loss leave