Head of Product Insights

Summary

Join Campminder as the Head of Product Strategy Insights and build this function from the ground up. You will be a player-coach, initially delivering insights and improving processes, then transitioning to enabling others through scalable tools and frameworks. Your mission is to make creating great products easier by driving strategic alignment and data-driven decision-making. You will gather and analyze data, evaluate the competitive landscape, develop decision-making frameworks, create scalable tools and processes, partner with other teams, enable cross-functional teams, monitor product performance, train teams, advise leadership, and continuously improve internal systems. This is a rare opportunity to define a new function and make a significant impact on a growing SaaS company.

Requirements

• 3-5+ years of experience in Product Operations, Product Strategy, Data-Driven Product Management, or SaaS Product Strategy consulting
• Track record of building or scaling Product Operations functions, preferably in a high-growth SaaS environment
• Deep analytical skills, with experience in data analysis, research synthesis, and strategic decision-making
• Expertise in cross-functional collaboration, working closely with Product, UX, Engineering, and Leadership teams
• Process-minded problem solver, skilled at creating scalable frameworks, tools, and methodologies
• Excellent communicator, capable of translating complex insights into actionable recommendations
• Self-starter with a builder mentality, comfortable operating in ambiguity and defining structure where none exists

Responsibilities

• Gather, Analyze and synthesize data from quantitative (e.g., usage metrics, KPIs, market trends) and qualitative (e.g., customer interviews, feedback channels) sources to generate actionable insights
• Evaluate and monitor the competitive landscape, identifying emerging trends and opportunities to strengthen product positioning
• Develop and optimize product decision-making frameworks, ensuring alignment with business goals and customer needs
• Create, refine, and implement scalable tools & processes to support strategy formation, opportunity identification, roadmap planning, prioritization, and performance tracking
• Partner with Product Management & UX to integrate user research, competitive intelligence, and data-driven insights into strategic decisions
• Enable cross-functional teams with clear, data-backed insights, facilitating alignment on prioritization and roadmap decisions
• Monitor product performance and guide iterative improvements, leveraging a balance of qualitative and quantitative evaluation
• Train and educate teams on best practices for research synthesis, data analysis, and product strategy to foster a culture of evidence-based decision-making
• Advise leadership on long-term strategy, identifying opportunities for growth, efficiency, and innovation
• Continuously improve and scale internal tools, processes, and frameworks, ensuring seamless adoption across the organization
• Evolve the function over time, transitioning from an initial focus on delivering insights and building tools, to a well-balanced approach that includes optimizing decision-making frameworks, enhancing process efficiency, and equipping teams with the skills and resources to independently generate insights and make high-quality decisions

Benefits

• Wide selection of medical, dental, and vision coverage options (the company's contribution covers 100% of at least one option for each), with $500 HSA match for HSA-compatible plans
• Ability to choose where you work - remotely, in the office, or a mix!
• A variety of resources to support mental health and emotional well-being
• 12 weeks of 100% paid parental leave for all new parents, including via adoption, surrogacy, and foster care
• 401(k) with 4% company matching
• Trust-Based (flexible) PTO (and yes, we use it!)
• $900/year wellness allowance
• Enjoy access to our ChatGPT team workspace to enhance your productivity and enrich your life outside of work