Zelh is hiring a
Carrier Sales Rep

Summary

Zelh is seeking a Carrier Sales Representative to build relationships with carriers and move freight for their customers. This role requires excellent communication skills, upper-intermediate English level, experience in logistics coordination or a similar role, strong understanding of transportation regulations and logistics procedures, proficiency in Microsoft Office and logistics software, exceptional communication and interpersonal abilities, ability to multitask and prioritize tasks effectively, problem-solving skills, and attention to detail.

Requirements

• Excellent Communication Skills: Ability to effectively communicate with carriers, internal teams, and customers over the phone and via email
• Upper-intermediate + English Level
• Experience in book of business
• Proven experience in logistics coordination or a similar role
• Strong understanding of transportation regulations and logistics procedures
• Excellent organizational and time management skills
• Proficient in Microsoft Office and logistics software
• Exceptional communication and interpersonal abilities
• Ability to multitask and prioritize tasks effectively
• Problem-solving skills and attention to detail

Responsibilities

• Create and maintain carrier relationships with Carriers via phone and email
• Build strong relationships with trucking company key contacts
• Source/negotiate with qualified carriers to move freight
• Leverage our technology platform, data and other resources to make informed decisions, negotiate price, drive automation, and improve efficiency
• Manage updates, communications, and movements
• Communicate load statuses, issues, and concerns to sales team to resolve and provide 100% WOW Customer Service
• Maintain documentation to ensure all compliance standards are met and all details are accurately communicated and tracked in the system
• Manage carrier satisfaction metrics
• Manage carrier performance metrics
• Provide exceptional service to our carriers and customers
• Ability to conduct business review calls and/ or discovery calls with carrier
• Maintain the Carrier Sales CRM tool in our TMS
• Meet or exceed daily, weekly, monthly goals

Benefits

• Competitive Salary in USD
• Remote mode of work
• 10+ business days of paid time off
• Team building and corporate events
• Equipment provided
• A supportive team
• Remote eligibility