Case Manager

Summary

Join Our Team as a Remote Case Manager! We're seeking a driven, bilingual (Spanish/English) Case Manager to work with our dedicated team of attorneys, helping us deliver exceptional service to our clients.

Requirements

• A Bachelor’s degree is a plus but not required
• At least 2 years of experience in management, coordination, or similar roles
• Fluent communication skills in both Spanish and English
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
• Excellent organizational skills with the ability to manage multiple tasks at once
• Experience with databases and familiarity with management tools
• Detail-oriented, flexible, and ready to tackle any challenge
• A reliable laptop or desktop (8GB RAM, Core i5 or higher) and a stable internet connection (minimum 10 Mbps)
• Availability to work US business hours

Responsibilities

• Review and organize medical and billing records, ensuring every detail is accurate
• Connect with healthcare providers to gather essential documents that keep cases moving forward
• Interact with clients, collecting important documents like police reports and hospital records
• Draft demand letters and maintain client information in our CRM system
• Act as the communication bridge between attorneys and clients, ensuring everyone stays on the same page
• Stay on top of legal paperwork, filing liens, and preparing case summaries

Benefits

• Competitive Pay: Earn USD $5 - $12 per hour , based on your skills and experience, for a full-time (40 hours/week) role
• Future Focused: We offer a retirement plan to help you secure your financial future
• Health Coverage: Enjoy health insurance to keep you and your family healthy and worry-free
• Stay Connected: Get a $25 monthly Wi-Fi subsidy to ensure fast, reliable internet
• Work-Life Balance: Paid time off and paid sick leave so you can recharge and take care of yourself