Remote Housing Case Manager

Summary

Join our team as a Housing Case Manager and make a difference in the lives of homeless and vulnerable populations. As a community-based role, you will provide transitional care to clients across our service county, developing housing inventory, conducting inspections, and assisting with applications and searches.

Requirements

• Prioritize individual and client health and safety
• Be able to meet targets and work under pressure
• Communicate with tact and professionalism
• Set and maintain healthy boundaries with clients
• Demonstrate the ability to maintain confidentiality of client information and work related information/materials
• Uphold Illumination Foundation’s Guiding Principles of Integrity, Humility, Sustainable Compassion, Quest for Knowledge and Critical Thinking, Client-Centered Care, Innovation, Advocacy, and Stewardship and Compliance

Responsibilities

• Search for and develop housing inventory for programs across agency
• Develop relationships with property managers and landlords to support housing inventory
• Conduct housing inspections to meet HUD Housing Habitability
• Conduct housing utility inspections and complete reports
• Conduct rent reasonableness reports to meet HUD Housing Habitability
• Confirm client rent payments monthly
• Assist case managers and clients in housing applications, searches and connections

Preferred Qualifications

• Valid CA Driver’s License and eligibility for company vehicle insurance
• High School Diploma or equivalent
• Customer and client relations skills
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams, etc.)
• Understanding of and ability to conduct HUD Housing inspections and reports
• Understanding of housing rental market and property management

Benefits

• Medical Insurance funded up to 91% by Illumination Foundation (Kaiser and Blue Shield), depending on the plan
• Dental and Vision Insurance
• Life, AD&D and LTD Insurance funded 100% by Illumination Foundation
• Employee Assistance Program
• Professional Development Reimbursement
• 401K with Company Matching
• 10 days vacation PTO/year
• 6 days sick PTO/year
• 10 days holiday PTO/year