Aon is hiring a
Case Manager in Training in United States

Summary

The job at Morgan & Morgan is for a Case Manager in Training who will rotate through the office, training and supporting several attorneys and case staff. The role involves making initial calls to clients, requesting police reports, documenting activities, and more. Successful candidates should have good communication skills, multitasking abilities, teamwork, reliability, and good typing speed.

Requirements

• High school diploma or GED is required; college preferred
• Ability to communicate effectively with clients
• Used to adapting in an ever-changing environment and handling multiple priorities
• Excellent oral communication with an outgoing personality
• Able to multitask and learn quickly
• Must thrive in a team environment
• Reliable and dependable
• Excellent comprehension and critical-thinking skills
• Ability to type at least 35 WPM with excellent writing skills while navigating through multiple software applications

Responsibilities

• Make initial call to client after signing to obtain relevant information to open their file
• Accept inbound calls and place outbound calls to clients as needed
• Request coverage follow up to the coverage team
• Transfer case to Case Manager’s once file opened
• Create new files and enter pertinent information into case management software
• Enter new roles in the system
• Request police reports
• Mail Hipaa form to the clients
• Email client welcome packet to the client or mail if no email on file
• Document all activity in the system
• Add all insurance information and police report numbers into the file
• Request all documents from the client needed for their file
• Upload necessary documents to the client’s file

Benefits

• Medical and dental insurance
• 401(k) plan
• Paid time off
• Paid holidays