Channel Operations Manager

Summary

Join HYPR, a leading identity assurance company, as their Channel Operations Manager. You will play a crucial role in growing and nurturing HYPR's partner ecosystem by managing relationships with resellers and partners, ensuring operational excellence. This fully remote U.S.-based role requires 2-4 years of experience in channel management, sales, or related fields, proficiency in Salesforce, and strong communication skills. You will collaborate on joint initiatives, track partner performance, and support operational improvements. HYPR offers a competitive compensation package, comprehensive benefits, a flexible work environment, and the opportunity to contribute to a mission-driven culture.

Requirements

• 2–4 years of aggregate experience spanning roles in channel management, sales, business development, or sales / revenue operations
• Strong organizational and communication skills
• Proficiency in using Salesforce for managing sales and partner relationships, with a strong desire to expand knowledge and skills in Salesforce's operational capabilities
• Resourceful problem-solver who takes initiative to independently resolve questions and challenges
• Self-starter who thrives in a fast-paced, collaborative environment

Responsibilities

• Focus on key strategic channel partners aligned with HYPR’s goals around partner sourced activity and partner fulfillment
• Assess inbound activity from new potential partners, working with leadership to qualify and diligence for inclusion in HYPR partner program
• Build and maintain strong relationships with channel partners through regular communication and collaboration
• Serve as a key liaison between partners and internal teams on developing joint go-to-market strategies and value propositions
• Assist sales management in measuring and tracking effectiveness and consistency of partner focused efforts
• Collaborate on co-marketing campaigns, webinars, events, and sales initiatives with partners
• Coordinate and collaborate on partner training, resources, and support to help partners effectively position and sell Hypr’s platform
• Assist in tracking channel partner performance using KPIs such as revenue, customer acquisition, and partner satisfaction
• Help transition our partner portal with our vetted consultants from legacy tooling to Salesforce
• Support operational improvements in deal registration tracking and performance measurement
• Collaborate with internal teams to create partner-specific materials, enablement tools, and reporting frameworks

Benefits

• Remote-friendly and flexible working environment
• Competitive compensation including salary and equity with significant growth potential
• Comprehensive benefits package including Medical/Dental/Vision, FSA/HSA, 401k, &more
• Generous equipment budget and a customized workstation to ensure success
• Stable position in a rapidly growing sector of identity security
• Mission-driven culture focused on impactful and cutting-edge work