Chapter Fundraising Coordinator

Summary

Join the Sierra Club as a Coordinator, Chapter Fundraising, a remote position based anywhere in the US. You will be the primary point of contact for chapter staff and volunteers, supporting their fundraising efforts. Responsibilities include providing customer service, coordinating chapter projects, managing fundraising software, updating website content, analyzing data, and supporting major gift fundraising. The ideal candidate possesses strong customer service, software management, communication, and project management skills. A commitment to continuous learning and a positive, solution-oriented approach are essential. The Sierra Club offers a competitive salary and benefits package, including medical, dental, vision, and a 401(k) plan.

Requirements

• Possess customer service skills and orientation
• Have experience managing fundraising software
• Maintain a focus on best practices
• Be able to comprehend, explain, and teach complex systems
• Possess project management and/or logistics skills
• Have strong communication skills and ability to write fundraising content
• Be committed to evolution
• Be uplifting and additive

Responsibilities

• Provide rapid & effective customer service to our chapter leaders. Promptly respond to the majority of incoming fundraising questions sent from staff and volunteers in the chapter community
• Help coordinate chapter projects that span the chapter community. Working with the Chapter Fundraising team, help to coordinate several chapter-wide programs including direct mail programs and email campaigns. This may include copy editing, running reports, and working with chapters to ensure they meet deadlines
• Support chapters with fundraising-related software and administrative systems. Handle one-off support requests coming from chapter staff and volunteers and work with the Chapter Fundraising team in support of our Field Recruitment Incentive Program (FRIP), Money for Members (M4M), Worldpay (chapter banking software), Salesforce (our CRM software), and DDI (the chapter monthly donor program). Support chapters with outreach to lapsed monthly donors
• Update all of the chapter fundraising content on our internal information sharing website, Campfire Community. Regularly update and add new content to the chapter fundraising section. Survey chapter leaders periodically to identify needs and concerns with our content
• Collect and analyze data on chapter fundraising effectiveness. With the support of the Chapter Fundraising team, collect fundraising effectiveness data for chapters (e.g. total raised per member, retention, etc). Work to provide resources to Chapters to know and understand this information themselves
• Support Chapter Fundraising major gift fundraising work. Regularly pull prospect reports and conduct wealth screenings on donors as directed by the Acting Senior Director, Chapter Fundraising

Preferred Qualifications

• Demonstrate interest and experience in fundraising
• Show passion for environmental issues and local, grassroots activism
• Have experience with email and digital fundraising

Benefits

• Salary range of $62,000 - $72,000 a year
• Medical, dental, and vision coverage
• Retirement savings 401(k) plan