Development Coordinator

Summary

Join New Energy Nexus's Global Development Team as a Development Coordinator! This full-time, remote position focuses on streamlining fundraising operations. You will manage proposals, maintain the donor database (CRM), and support grant writing. The ideal candidate is highly organized, detail-oriented, and experienced with CRM systems. Responsibilities include data input, report generation, and staff training on CRM usage. Competitive compensation and benefits are offered, varying by location.

Requirements

• 2+ years of working with a CRM as your primary responsibility, preferably Zendesk Sell or Salesforce
• Experience working with dispersed teams to coordinate data and record-keeping
• Experience producing sales or fundraising reports, including pipeline updates and progress to goal
• Experience in providing training for systems and process onboarding and adherence
• Strong attention to detail
• Strong organizational skills as it relates to document management / file organization
• Proficiency with spreadsheets (Excel and Google Sheets)
• Strong communication skills, including cross-cultural communication and listening as well as responsiveness to requests and online communication
• Proactive self-starter, ability to work independently
• Proficiency with online communication tools eg Slack, Asana
• Scheduling flexibility in order to interface virtually with team members across time zones
• Eagerness to grow with the position as the team’s needs evolve
• Enjoys being a connector and providing support behind the scenes, an embodiment of our value of Living Ubuntu!

Responsibilities

• Ensure proper corporate record keeping for proposals and grants within NEX online filing system
• Help maintain a streamlined system for staying on top of ongoing reporting deadlines and information sharing for existing grants
• Assist with impact reporting, including working with staff to compile information, clean and validate data, and ensure ongoing integrity of data through regular quality checks
• Provide administrative support for fundraising and grant applications, as needed, with a focus on acting as an expert and clearinghouse for NEX’s standard information and templates
• Work with Development team to continually improve our proposal-writing, reporting, and filing systems and processes to streamline tasks, enhance cross-chapter collaboration, and support our finance, legal and operations activities as they relate to fundraising
• Provide thematic vertical support (i.e Women in Climate, New Energy Skills) to Development team with research, sourcing impact data and stories from the chapters
• Assist with quarterly funder newsletter and additional emails sent to funders via MailChimp
• Assist with donor event logistics such as virtual funder calls, donor dinners, and public events like funder panels
• Participate in global fundraising retreat and team building activities
• Support with participation in global climate events such as New York Climate Week, GITEX Impact, London Climate Week or similar if budget permits
• Responsible for Data Input and Upkeep of the CRM (i.e Zendesk)
• Assist fundraising staff (in local chapters and at the global platform level) to input their relevant fundraising updates
• Assist fundraising staff in leveraging the CRM to identify areas for collaboration and relationship building
• Ensure CRM is being used correctly and conduct periodic audits and data cleaning as needed
• Troubleshoot basic CRM questions from staff, act as main point of contact for more advanced questions to be elevated to Abundance team staff, IT or CRM representatives
• Produce regular monthly fundraising reports from CRM data, as well as ad hoc reports as needed
• Provide training and onboarding to new staff on how to use the CRM and proposal processes
• Work with Development team staff to continuously improve the user experience and architecture for the CRM

Preferred Qualifications

Experience with grant-writing and non-profit fundraising

Benefits

• This is a full-time remote position
• Applicable benefits such as medical, dental, vision, paid time off, paid holidays and insurance will depend on the location of the selected candidate