Guardant Health is hiring a
Client Services Associate II

Summary

Join Guardant Health as a Client Services Associate II and provide exceptional support to customers, the Clinical Laboratory, and Sales Representatives.

Requirements

• Bachelor’s degree preferred
• High school diploma, or its equivalent required plus experience
• Ability to work as part of a team comprised of internal employees, contractors and
managers
• Ability to multitask and take on various projects
• Ability to work with self-discipline, good judgment and independence in a dynamic office setting
• Excellent written, verbal communication skills are required, as is computer proficiency
• Solid experience using Salesforce.com and Microsoft Office

Responsibilities

• Perform duties of Client Services Associate
• Assist in training new employees
• Act as a mentor to the Client Services Associates
• Participate and/or support department projects as assigned by Leadership
• Ability to handle a higher case load or additional Account Managers as defined by Leadership
• Manage elevations when other members of Leadership are not available
• Assist Leadership with case audits for trainees as needed

Benefits

Hybrid Work Model