Drips is hiring a
Client Success Manager in United States

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Client Success Manager
🏢 Drips
💵 ~$72k-$94k
📍United States
📅 Posted on Jul 11, 2024

Summary

The Client Success Manager role at Drips involves managing mid-to-large enterprise accounts, establishing trust with clients to drive successful client experience, and supporting renewal and growth. The ideal candidate has at least 4 years of experience as an Enterprise CSM or Enterprise Project Manager, strong organizational skills, exceptional verbal and written skills, and the ability to work independently in a remote environment.

Requirements

  • At least 4 years of experience as an Enterprise CSM or Enterprise Project Manager (client-facing)
  • Strong organizational skills
  • Exceptional verbal and written skills
  • Ability to work independently as well as part of a team in a remote environment

Responsibilities

  • Lead day-to-day client communication across portfolio
  • Deliver insightful performance reporting and analysis
  • Execute job responsibilities within the framework of Drips Core Values

Preferred Qualifications

  • Experience in affiliate marketing or lead generation space, marketing campaign management
  • Working knowledge of web-based SaaS products
  • Experience working in a growing tech company
  • Experience in a performance marketing environment
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