Clinical Operations Associate

Summary

Join Solace as a Clinical Operations Associate and play a pivotal role in connecting clinical excellence with operational execution. Reporting to the Chief Medical Officer, you will ensure that clinical programs deliver exceptional value to patients while upholding the highest quality and compliance standards. This unique opportunity allows you to shape healthcare advocacy at scale, working on high-visibility initiatives that directly impact patient outcomes. You will have direct exposure to senior leadership and collaborate with multi-disciplinary teams. This is a remote position based in the United States.

Requirements

• 2+ years in healthcare settings (hospitals, clinics, health tech startups, or consulting)
• An intuitive understanding of what it takes to bring a plan to life
• Highly adept with various software including CRM systems
• A bias toward action and execution
• Familiarity with healthcare operations, including patient flow, quality metrics, and regulatory requirements
• Ability to see both the big picture and granular details, understanding how individual processes impact overall patient experience
• This is a remote position. Applicants must be based in the United States

Responsibilities

• Be autonomous. You’ll take full ownership of your work, and you take responsibility for every last detail, every step of the way
• Work with small multi-disciplinary teams. You’ll partner closely with engineering, product, and business folks to find elegant solutions to clinical challenges
• Design and implement processes that allow our clinical services to grow without sacrificing the personalized care that defines Solace
• Actively contribute to maintaining and elevating our clinical standards, serving as a guardian of quality in everything we deliver
• Convert high-level clinical strategies into executable plans with clear metrics and accountability