Clinical Quality And Training Coordinator

Summary

Join Virta Health, a company revolutionizing type 2 diabetes and weight-loss care, as a Quality and Training Coordinator. You will be responsible for planning, coordinating, and administering training and quality programs within the Clinical Excellence Organization. This role involves collaborating with various departments to implement and maintain these programs. You will support onboarding, develop training materials, and evaluate program effectiveness. The position requires experience with Learning Management Systems and project management. Virta offers a values-driven culture and competitive compensation.

Requirements

• 2+years experience with Learning Management Systems and Knowledge Management Platforms
• 2+ years coordinating and creating training programs within a People and/or Operations Team
• 2 + years of managing and maintaining an onboarding (or like)program
• Strong project management experience with the ability to manage multiple project tasks simultaneously
• Excellent verbal and written communication skills
• Excels at presentation creation and facilitation skills
• Strong technical skills and an interest in new L&D technologies
• Knowledge of learning development models (i.e. ADDIE, SAM)
• Ability to collaborate with cross-functional team members to execute multiple priorities
• Passion & interest in training & development
• Ability to come up with and execute on creative solutions to ambiguous situations

Responsibilities

• Support onboarding program maintenance for new health coaches and clinical teams, to ensure program materials and content are maintained and kept up to date
• Oversee program logistics, by assisting in the planning, scheduling and execution of coach and RN onboarding programs as well as team specific training and workshops
• Assist in the development of training content and materials, including presentations and job aids (onboarding content, ongoing training, and QA & training communications)
• Assist in onboarding program evaluation, collecting feedback from participants to assess program effectiveness and recommend improvements
• Maintain and support improvements to the Clinical Excellence curriculum in our internal LMS (Docebo)
• Oversee the maintenance of the Clinical Excellence content in our centralized Knowledge Management System (Notion)
• Learn to support and take ownership of Health Coach & RN onboarding program logistics
• Assist in the administration and maintenance of Clinical Excellence content within Docebo & Notion
• Partner with the Training Program Managers (Health Coach & VMG) to continue to build out onboarding curriculum

Preferred Qualifications

• You put people first and take care of yourself, your peers, and our patients equally
• You have a strong sense of ownership and take initiative while empowering others to do the same
• You prioritize positive impact over busy work
• You have no ego and understand that everyone has something to bring to the table regardless of experience
• You appreciate transparency and promote trust and empowerment through open access of information
• You are evidence-based and prioritize data and science over seniority or dogma
• You take risks and rapidly iterate

Benefits

• Security and privacy training will be provided
• Compensation range is $70,253 to $82,840