Clinical Manager

Summary

Join Ascend Healthcare as a Clinical Manager and lead the daily operations of outpatient clinical services. You will oversee staff, ensure quality and compliance, and provide direct patient care, including individual and family therapy. This fully remote position requires strong clinical decision-making skills and experience supervising teams. Ascend Healthcare offers a collaborative environment, competitive salary, and comprehensive benefits. The ideal candidate will possess an active, unrestricted independent mental health license in California and at least 5 years of supervisory experience. The position includes a focus on patient care, program development, and team leadership.

Requirements

• Active, unrestricted Independent Mental Health Licensure (LCSW, LMFT, LPCC) in the state of California
• Board certification is required to provide clinical supervision for the practicing location
• 5 years of experience in supervising/management

Responsibilities

• Develop and oversee the daily operations of all outpatient clinical services
• Evaluate standards of quality and service
• Adhere to compliance and regulatory standards
• Directly and indirectly supervise all staff
• Collaborate with internal and external stakeholders to address systemic needs and issues to enhance patient care
• Model strong clinical decision making for staff and support staff in the provision and management of service delivery
• Provide patient services to include individual therapy, clinical interventions, crisis management, family therapy, and case management
• Oversee all workflow development needed for patient care
• Provide patient care modalities of evidence-based practices to best meet the clinical needs of the patients. Estimated 10 hours per week
• Document all services and patient activities appropriately. Ensure documentation complies with best clinical practices, contracts, regulatory and other legal requirements
• Monitor the clinical programming components of Ascend Healthcare’s strategic goals and organizational vision
• Ensure accurate reporting of critical performance metrics and data, including monthly record audits
• Establish expectations for clinical outcomes and ensure ongoing programmatic excellence
• Work closely with the Executive Leadership team on the development of programming, clinical workflows, and processes
• Participate in the investigation and follow up on patient complaints to ensure timely response
• Provide leadership in development of team communication and cohesiveness, sustaining culture and supporting staff during organizational growth
• Responsible for onboarding and training all new clinical staff
• Perform other duties as assigned

Preferred Qualifications

• Prolonged Sitting : Ability to sit for extended periods during working hours
• Manual Dexterity : Good hand-eye coordination and manual dexterity for using a computer keyboard, mouse, and other office equipment
• Visual Requirements : Adequate vision for reading computer screens and documents
• Communication : Clear verbal and written communication skills for virtual meetings and correspondence
• Hearing : Sufficient hearing ability for participating in phone calls or virtual meetings
• Work Environment : Access to a quiet, dedicated workspace free from distractions with reliable internet connectivity

Benefits

• Competitive Salary
• Medical, Dental, Vision, Life and LTD benefits
• PTO + Company Holidays
• Yearly CEU Stipend
• Collaborative Environment
• Remote-first setting
• Clinician Founded and Operated
• Starting Minimum Salary: $105,000-$112,000 with primary residence located in CA
• Eligible for annual performance bonus
• 401(k)
• 401(k) matching
• Dental Insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance