Clinical Territory Associate

Summary

Join Noah Medical as an Entry-Level Clinical Associate and play a foundational role in supporting the success of their Galaxy System within an assigned territory.

Requirements

• Bachelor's degree or equivalent
• Recent graduate or up to 2 years of professional experience
• Strong communication and interpersonal skills
• Eagerness to learn and adapt in a fast-paced environment
• Ability to work collaboratively in a team environment
• Exposure to medical sales or clinical support through internships or coursework
• Familiarity with medical terminology and procedures
• Proactive attitude and a strong desire for professional growth

Responsibilities

• Provide direct and responsive product support to physicians and healthcare staff, becoming proficient in addressing inquiries and challenges related to the Galaxy System
• Collaborate with the Clinical Sales Representative to ensure the optimal use and integration of the product within healthcare facilities
• Assist in the onboarding process for new accounts, ensuring a smooth transition and effective integration of the Galaxy System
• Participate in training sessions to develop a deep understanding of the features and applications of the Galaxy System
• Shadow experienced team members to gain hands-on experience in training and onboarding procedures
• Provide daily support during medical procedures, addressing any issues, and learning to effectively collect Key Performance Indicators (KPIs) for ongoing performance analysis
• Work closely with the Clinical Sales Representative to facilitate KPI reviews and reporting
• Attend and actively participate in weekly clinical reviews to discuss cases, share insights, and contribute to ongoing improvements in product usage and support
• Learn to analyze clinical data and contribute insights to the team
• Assist in the planning and execution of mock procedures to simulate real-world scenarios for training purposes
• Maintain detailed logs of mock procedures, learning to capture feedback and areas for improvement

Benefits

• Competitive Salary
• Comprehensive health insurance including Medical, Dental and Vision + HSA and FSA options
• Equity & Bonus Program
• Life Insurance (company paid & supplemental) and Disability insurance
• Mental health support through medical insurance programs
• Legal and Pet Insurance
• 12+ paid holidays, 15-20 days of PTO + use-what-you-need sick days
• Paid parental leave
• In-office snacks and beverages
• In-office lunch stipend
• Learning & Development Opportunities: On-demand online training and book reimbursement
• Team building and company organized social and celebration events