Summary
Join Resilience Lab as their Clinical Training Manager and empower psychotherapists with the skills to build successful practices. You will design and implement engaging training programs using a Learning Management System (LMS), focusing on clinical and business skills. Responsibilities include developing educational content, facilitating workshops, monitoring progress, and ensuring a smooth onboarding process for clinicians. The ideal candidate is a skilled educator with experience in adult learning and the behavioral health field. This is a full-time, remote position offering competitive compensation and benefits.
Requirements
- Proven experience in adult learning, training design, or leading professional development for therapists or similar professionals in private or group practice settings
- Exceptional communication and interpersonal skills with a talent for motivating and engaging diverse stakeholders
- Strong organizational and time management skills with experience coordinating complex processes across multiple platforms
- Proficiency in advanced technology supporting scalable solutions and data-driven decision-making
- Comfortable working at a fast-paced, early-stage startup with an aggressive growth strategy to scale the company
- Ability to work independently and as part of a team in a remote working environment
- Ability to prioritize corporate objectives while balancing the needs of various stakeholders in the organization
- Strong leadership skills, interpersonal and communication skills, and ability to work effectively with a range of diverse groups
- Ability to handle confidential and sensitive information mindfully and effectively
- Excellent organizational and time management skills
- Ability to alter between detail-oriented and big-picture thinking depending on the task
- Ability to gather and analyze statistical data and generate reports to inform decision-making and problem-solving
- Ability to learn and adapt to new technologies quickly and easily
- Desire to visualize, craft, and execute new processes for maximum efficiency
Responsibilities
- Develop and manage a scalable Learning Management System (LMS) to train pre-licensed and licensed psychotherapists in clinical and business skills needed to build and maintain their caseloads
- Manage the successful engagement, participation, and implementation of clinical assessment tools using software solutions like Mirah or Greenspace to make data-driven decisions and enhance client outcomes
- Design, deliver, and maintain engaging training content, including video modules, live role plays, and supplemental materials, to address varied development needs
- Build strong interpersonal relationships to inspire collaboration among clinicians, motivate participation in training, and foster a positive, team-oriented culture
- Coordinate and oversee the seamless onboarding of clinicians, ensuring they have a smooth transition into the organization and clear performance expectations
- Facilitate the completion of essential documentation, such as credentialing applications, and ensure clinicians are set up on referral platforms, calendar systems, and other tools
- Use automated tools like Monday.com to track and streamline onboarding, training, outcomes, and clinician support needs
- Conduct regular data analysis on training and outcomes, presenting actionable insights to leadership
- Manage communication channels to address clinician-related questions and concerns, escalating issues to appropriate departments as needed
- Collaborate across departments to refine and optimize processes related to clinician onboarding, training, and outcomes across the client lifecycle
Benefits
- $75-85k annually
- 401k
- Health/Dental/Vision
- Unlimited PTO
- Equity grant