Learning Technologies Group plc is hiring a
Cloud Infrastructure Engineer, Remote - United Kingdom

Summary

The job is for a DevOps team member at Open LMS, responsible for improving and maintaining large-scale distributed systems using AWS services. The role requires experience in Linux system administration, scripting languages, cloud deployment and management tools, and database administration.

Requirements

• In depth experience of AWS services (RDS, EC2, Autoscaling groups, S3 ITS, Deploying Lambda, EKS, Aurora PostgreSQL, WAF, NAT GW, Transit GW, ALB, etc.)
• Analytical problem-solving methodology with an outstanding ability to communicate and document effectively
• Minimum of three years in Linux system administration with experience automating system processes with a variety of scripting languages or equivalent skills
• Practical experience analyzing and troubleshooting large-scale, multi-region deployments in a public cloud (i.e. AWS)
• Practical experience with laC, Cl/CD, structured configuration such as JSON or YAML, and version control solutions (i.e. git)
• Experience in cloud deployment and management tools (e.g. Terraform, Puppet, Chef, Ansible)
• Familiarity with one or more programming or scripting languages (Python/ PHP / Ruby)
• Experience with LAMP stack: Linux, Apache, MariaDB/PostgreSQL/Aurora MySQL
• Knowledge of standard network/application protocols like HTTPS, SMTP, DNS, VPN
• A BS in Computer Science or a related field such as engineering or mathematics and 3+ years of work experience in Information Technology, or 5+ years of work experience in Information Technology overall
• Fluency in written and spoken English

Responsibilities

• Using automation and Infrastructure as a Code (laC) to continuously improve the reliability, scalability, and performance of services deployed on AWS
• Performance tuning and configuration of both Linux system and application parameters supporting highly concurrent web stacks
• Manage infrastructure through code using configuration management and laC templating software such as Terraform, Ansible, Puppet, Chef, etc
• Developing and deploying infrastructure through laC pipe-lines for Cloud System Engineering group
• Engaging with development teams on the design, deployment, capacity needs and operations of microservices, and supporting them as they transition to production
• Providing advanced technical support to clients via email, phone, or other methods by identifying problems, researching answers, and guiding users through appropriate steps to provide the best possible customer experience
• Documenting procedures and knowledge base articles throughout problem resolution and architecture development processes
• Monitoring the availability, performance and health of production systems in support of meeting service level objectives using monitoring systems such as lcinga, New Relic,Prometheus, Grafana, CloudWatch, CloudTrail GuardDuty, OpsGenie, and PagerDuty
• Participating in emergency incident response on-call rosters. Practicing blameless postmortems that lead to improvements in resiliency and reductions in alert fatigue

Preferred Qualifications

• Proven experience optimizing cloud infrastructure and reducing cloud hosting costs, ideally in AWS
• Experience using tools such as CloudHealth or AWS Cost Explorer
• A BA in Computer Science or related field, or equivalent work experience
• Experience with Kubernetes or other container orchestration engines
• Demonstrable scripting experience, preferably in PHP or Ruby
• Experience with network and/or Infrastructure security
• Prior experience within the education industry and/or with e-learning technologies