Canonical is hiring a
Cloud Support Associate Engineer

Summary

The job is for a Cloud Support Associate Engineer at Canonical. The role involves providing technical support, solving complex problems related to cloud environments, Linux kernel crashes, OS configuration issues, etc. The position is remote and requires a bachelor's degree in a technical field, experience with Linux troubleshooting, Linux server administration, strong knowledge of Cloud computing concepts, and programming fundamentals.

Requirements

• Bachelor's degree in a technical field from an accredited college or university
• Experience with Linux troubleshooting (collecting logs and stack traces, fine-tuning by editing configuration files)
• Experience with Linux server administration
• Strong knowledge of Cloud computing concepts (provisioning, monitoring, orchestration, etc.)
• Knowledge or basic hands-on experience on 2 or more of: Virtualization / Cloud, Containers, Storage technologies, Networking
• Programming fundamentals in any language (bash, Perl, Ruby, Javascript, C or C++, Go)

Responsibilities

• Provide technical support for employees
• Solve complex problems related to cloud environments, Linux kernel crashes, OS configuration issues, etc

Preferred Qualifications

• Experience supporting virtualized environments (KVM, Virtual Box, VMWare)
• Experience with other open-source desktop technologies
• Active contribution to open-source projects/forum/code

Benefits

• Competitive base pay
• Fully remote working environment
• Personal learning and development budget of 2,000USD per annum
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Parental Leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues at ‘sprints’
• Priority Pass for travel and travel upgrades for long haul company events